title: Primary care telephone triage does not reduce workload, study finds.
authors.affiliation: London.
authors.forename: Susan
authors.initials: S
authors.lastname: Mayor
mesh_terms: D005260:Female; D058006:General Practice / Q000379:methods*; D006801:Humans; D008297:Male; D012017:Referral and Consultation / Q000191:economics*; D013689:Telephone / Q000706:statistics & numerical data*; D014218:Triage / Q000379:methods*