title: Telephone follow-up of older people after hospital admissions.
abstract: BACKGROUND
  Older people are frequent users of hospital care and are at high risk of adverse outcomes such as unplanned hospital readmission after discharge. Various transitional care programmes targeting post-discharge outcomes have been studied, utilising telephone follow-up (TFU) both as a sole intervention and as part of multi-component interventions. LITERATURE REVIEW FINDINGS: The effects of TFU of older people after hospital discharge as a sole intervention upon healthcare utilisation outcomes such as readmissions have not been reported to date. The individual impact of TFU in multicomponent interventions that have reported reduced readmissions is hard to assess. There is considerable heterogeneity in terms of outcomes studied and how TFU was instituted. Outstanding questions remain about which health-care professional should perform TFU, when and how often it should be done after discharge, and what questions should be asked.
  
  
  CONCLUSIONS
  TFU of older people after hospital discharge has been reported as a feasible, low cost, minimal harm intervention which patients appreciate, so assessing its effectiveness in more diverse settings and randomised trials is important.
authors.affiliation: Princess Alexandra Hospital, Harlow, Essex CM20 1QX, UK. charlotte_kirk@hotmail.co.uk.
authors.forename: Charlotte
authors.initials: C
authors.lastname: Kirk
mesh_terms: D000367:Age Factors; D000368:Aged; D000375:Aging; D003266:Continuity of Patient Care / Q000191:economics; D017046:Cost Savings; D003362:Cost-Benefit Analysis; D004636:Emergency Service, Hospital; D017048:Health Care Costs; D006295:Health Resources / Q000191:economics / Q000706:statistics & numerical data; D006801:Humans; D008875:Middle Aged; D009819:Office Visits; D010043:Outcome and Process Assessment, Health Care / Q000191:economics; D010343:Patient Admission; D010351:Patient Discharge; D010359:Patient Readmission; D013689:Telephone; D013997:Time Factors