title: Service improvement. The exemplar hospital.
mesh_terms: D003142:Communication; D006801:Humans; D007398:Interpersonal Relations; D017146:Models, Organizational; D009096:Multi-Institutional Systems / Q000458:organization & administration* / Q000592:standards; D015279:Organizational Culture; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care / Q000379:methods / Q000458:organization & administration* / Q000592:standards; D058996:Quality Improvement / Q000458:organization & administration* / Q000592:standards; D013222:State Medicine / Q000458:organization & administration* / Q000592:standards; D006113:United Kingdom