title: Express yourself.
abstract: Communication has always been a vital part of nursing. As students, we learned about therapeutic communication and the differences between sympathy, empathy, and rapport. I remember struggling with those differences and when to use each most appropriately with patients, families, classmates and lecturers. Now, I apply these principles at work with staff.
authors.affiliation: Johns Hopkins University, Baltimore, Maryland.
authors.forename: Anne
authors.initials: A
authors.lastname: Belcher
mesh_terms: D003142:Communication; D011361:Professional Competence; D006113:United Kingdom