title: [Accreditation model for acute hospital care in Catalonia, Spain].
abstract: The implementation of an accreditation model for healthcare centres in Catalonia which was launched for acute care hospitals, leaving open the possibility of implementing it in the rest of lines of service (mental health and addiction, social health, and primary healthcare centres) is described. The model is based on the experience acquired over more tan 31 years of hospital accreditation and quality assessment linked to management. In January 2006 a model with accreditation methodology adapted to the European Foundation for Quality Management (EFQM) model was launched. 83 hospitals are accredited, with an average of 82.6% compliance with the standards required for accreditation. The number of active assessment bodies is 5, and the accreditation period is 3 years. A higher degree of compliance of the so-called "agent" criteria with respect to "outcome" criteria is obtained. Qualitative aspects for implementation to be stressed are: a strong commitment both from managers and staff in the centres, as well as a direct and fluent communication between the accreditation body (Ministry of Health of the Government of Catalonia) and accredited centres. Professionalism of audit bodies and an optimal communication between audit bodies and accredited centres is also added.
authors.affiliation: Dirección General de Ordenación y Regulación Sanitarias, Departament de Salut, Generalitat de Catalunya. Electronic address: acreditacio.salut@gencat.cat.
authors.forename: M Luisa
authors.initials: ML
authors.lastname: López-Viñas
authors.affiliation: Dirección General de Ordenación y Regulación Sanitarias, Departament de Salut, Generalitat de Catalunya.
authors.forename: Núria
authors.initials: N
authors.lastname: Costa
authors.affiliation: Dirección General de Ordenación y Regulación Sanitarias, Departament de Salut, Generalitat de Catalunya.
authors.forename: Carmen
authors.initials: C
authors.lastname: Tirvió
authors.affiliation: Dirección General de Ordenación y Regulación Sanitarias, Departament de Salut, Generalitat de Catalunya.
authors.forename: Josep
authors.initials: J
authors.lastname: Davins
authors.affiliation: MC-Mutual, Ex-Director General de Recursos Sanitarios, Departament de Salut, Generalitat de Catalunya.
authors.forename: Rafael
authors.initials: R
authors.lastname: Manzanera
authors.affiliation: IESE Business School, Universidad de Navarra, Pamplona, España.
authors.forename: Jaume
authors.initials: J
authors.lastname: Ribera
authors.affiliation: Dirección General de Planificación e Investigación en Salud, Departament de Salut, Generalitat de Catalunya.
authors.forename: Carles
authors.initials: C
authors.lastname: Constante
authors.affiliation: Dirección General de Ordenación y Regulación Sanitarias, Departament de Salut, Generalitat de Catalunya.
authors.forename: Roser
authors.initials: R
authors.lastname: Vallès
mesh_terms: D000068:Accreditation; D005582:Foundations; D006077:Government Agencies; D006761:Hospitals / Q000592:standards*; D006801:Humans; D007373:Interinstitutional Relations; D008485:Medical Audit; D017146:Models, Organizational; D010043:Outcome and Process Assessment, Health Care; D058996:Quality Improvement; D011787:Quality of Health Care; D013030:Spain; D017749:Total Quality Management
keywords: Accreditation; Acreditación; Bodies providing audit for the accreditation model; Calidad asistencial; EFQM (European Foundation for Quality Management) model; Entidades auditoras del modelo de acreditación; Healthcare quality; Modelo EFQM (European Foundation for Quality Management)