title: Evaluation of a clinical simulation-based assessment method for EHR-platforms.
abstract: In a procurement process assessment of issues like human factors and interaction between technology and end-users can be challenging. In a large public procurement of an Electronic health record-platform (EHR-platform) in Denmark a clinical simulation-based method for assessing and comparing human factor issues was developed and evaluated. This paper describes the evaluation of the method, its advantages and disadvantages. Our findings showed that clinical simulation is beneficial for assessing user satisfaction, usefulness and patient safety, all though it is resource demanding. The method made it possible to assess qualitative topics during the procurement and it provides an excellent ground for user involvement.
authors.affiliation: IT, Medical Tech. and Telephony Services, The Capital Region of Denmark, Denmark.
authors.forename: Sanne
authors.initials: S
authors.lastname: Jensen
authors.affiliation: IT, Medical Tech. and Telephony Services, The Capital Region of Denmark, Denmark.
authors.forename: Stine Loft
authors.initials: SL
authors.lastname: Rasmussen
authors.affiliation: IT, Medical Tech. and Telephony Services, The Capital Region of Denmark, Denmark.
authors.forename: Karen Marie
authors.initials: KM
authors.lastname: Lyng
mesh_terms: D003198:Computer Simulation; D003718:Denmark; D057286:Electronic Health Records / Q000145:classification* / Q000592:standards*; D006804:Ergonomics / Q000592:standards*; D008962:Models, Theoretical; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000379:methods* / Q000592:standards