title: Lessons from liability claims. Three questions can help boards in assessing a hospital's claims management program.
abstract: Reviewing the liability claims management process provides a window into patient safety.
authors.forename: Anne V
authors.initials: AV
authors.lastname: Irving
authors.forename: Adrienne
authors.initials: A
authors.lastname: Prager
authors.forename: Carolyn
authors.initials: C
authors.lastname: Standley
mesh_terms: D006739:Hospital Administration; D016365:Liability, Legal; D015397:Program Evaluation / Q000379:methods*; D012308:Risk Management; D014341:Trustees; D014481:United States