title: Observations and lessons learnt from non health professionals evaluating a health search engine.
abstract: This article presents the results of one of the stages of the user-centered evaluation conducted in a framework of the EU project Khresmoi. In a controlled environment, users were asked to perform health-related tasks using a search engine specifically developed for trustworthy online health information. Twenty seven participants from largely the Czech Republic and France took part in the evaluation. All reported overall a positive experience, while some features caused some criticism. Learning points are summed up regarding running such types of evaluations with the general public and specifically with patients.
authors.affiliation: Health on the net Foundation, Chene-Bourg, Switzerland.
authors.forename: Natalia
authors.initials: N
authors.lastname: Pletneva
authors.affiliation: Charles University in Prague, Czech Republic.
authors.forename: Zdenka
authors.initials: Z
authors.lastname: Uresova
authors.affiliation: Georges Pompidou European Hospital, Paris, France.
authors.forename: Jean-Jacques
authors.initials: JJ
authors.lastname: Altman
authors.affiliation: Georges Pompidou European Hospital, Paris, France.
authors.forename: Nicolas
authors.initials: N
authors.lastname: Postel Vinay
authors.affiliation: Georges Pompidou European Hospital, Paris, France.
authors.forename: Patrice
authors.initials: P
authors.lastname: Degoulet
authors.affiliation: Charles University in Prague, Czech Republic.
authors.forename: Jan
authors.initials: J
authors.lastname: Hajic
authors.affiliation: Health on the net Foundation, Chene-Bourg, Switzerland.
authors.forename: Celia
authors.initials: C
authors.lastname: Boyer
mesh_terms: D003258:Consumer Behavior / Q000706:statistics & numerical data*; D054626:Consumer Health Information / Q000706:statistics & numerical data*; D018153:Czech Republic; D005602:France; D063005:Health Information Systems / Q000706:statistics & numerical data*; D057220:Health Literacy / Q000706:statistics & numerical data*; D006282:Health Personnel; D062527:Meaningful Use; D057386:Search Engine / Q000706:statistics & numerical data*