title: Ritz customer service rules boost staff morale during difficult transitions.
authors.forename: Paula
authors.initials: P
authors.lastname: DeJohn
mesh_terms: D000223:Adaptation, Psychological; D005845:Georgia; D006801:Humans; D007588:Job Satisfaction; D008503:Medical Staff / Q000523:psychology*; D009013:Morale; D019982:Organizational Case Studies; D009936:Organizational Innovation; D017060:Patient Satisfaction; D013531:Surgicenters