title: Teaching nurses how to teach: strategies to enhance the quality of patient education.
abstract: This article describes the development of a training course for nurses that focused on teach-back as a key strategy for patient education. It describes evaluative methods used to collect feedback and determine effectiveness of education based on nurses' perception and self-assessment of their patient educational skills and improvements made for future courses. Professional Development Specialists can use the concepts in this article to create similar programs to improve the quality of patient education.
authors.affiliation: Lisa Fidyk, MSN, MS, RN, is Professional Development Specialist at The Hospital of the University of Pennsylvania, and Associate Program Director, Nursing and Healthcare Administration Graduate Programs at School of Nursing, The University of Pennsylvania, Philadelphia. Kate Ventura, MSN, RN, ACNS-BC, is Clinical Nurse Specialist at The Hospital of the University of Pennsylvania, Philadelphia. Katie Green, MSN, RN, ACNS-BC, ACNP-BC, is GI Oncology Office Practice Nurse at The Hospital of the University of Pennsylvania, Philadelphia.
authors.forename: Lisa
authors.initials: L
authors.lastname: Fidyk
authors.forename: Kate
authors.initials: K
authors.lastname: Ventura
authors.forename: Katie
authors.initials: K
authors.lastname: Green
mesh_terms: D004509:Education, Nursing, Continuing; D006801:Humans; D009726:Nurses; D010353:Patient Education as Topic / Q000592:standards*; D015397:Program Evaluation; D013192:Staff Development; D013663:Teaching