title: Listen to patients first.
authors.forename: Tessa
authors.initials: T
authors.lastname: Richards
mesh_terms: D002318:Cardiovascular Diseases / Q000601:surgery*; D003657:Decision Making; D003695:Delivery of Health Care / Q000592:standards*; D006801:Humans; D010358:Patient Participation; D061214:Patient Safety; D019616:Thoracic Surgical Procedures / Q000592:standards*