title: Embracing Empathy in Healthcare Bikker Annemieke P , Cotton Philip and Mercer Stewart W Embracing Empathy in Healthcare 144pp £32.99 Radcliffe 9781909368187 1909368180 [Formula: see text].
abstract: PATIENTS AND carers expect to be engaged in a partnership with healthcare practitioners and wish to be informed about and involved in decisions. The hallmark of high quality care is responding effectively to the needs of each individual. The CARE approach is a framework for empathic, person-centred healthcare interactions.