title: Conflict in the dialysis clinic.
abstract: Conflict is common in healthcare settings and can affect the functioning of a dialysis clinic. Unresolved conflict can decrease staff productivity and teamwork, and potentially decrease the quality of patient care. This article discusses the causes and effects of conflict, describes the five basic conflict-handling styles that can be useful when dealing with conflict (avoidance, accommodation, competing, compromise, and collaboration), and provides resources for resolving patient-provider conflict.
authors.forename: Jennifer
authors.initials: J
authors.lastname: Payton
mesh_terms: D000554:Ambulatory Care Facilities / Q000458:organization & administration*; D003220:Conflict, Psychological; D004509:Education, Nursing, Continuing; D006801:Humans; D007398:Interpersonal Relations; D017008:Negotiating; D011361:Professional Competence; D017582:Renal Replacement Therapy