title: [Improving the CMP appointment waiting time for children and adolescents].
abstract: The increasing activity of mental health centres for children and adolescents and longer waiting times in obtaining a first appointment have led an area of child psychiatry to question the organisation of new consultation applications. Two CMP in the sector had a waiting period of over 40 days for half of the patients. Two improvement actions were implemented:the implementation of organisation and reception nurses and the development of a new applications management process. The evaluation after one year showed a decrease of half of the appointment waiting time without changing the non showed up rate.
authors.forename: Pascale
authors.initials: P
authors.lastname: Cani
mesh_terms: D000293:Adolescent; D001071:Appointments and Schedules; D002648:Child; D003155:Community Mental Health Centers / Q000458:organization & administration*; D017598:Efficiency, Organizational; D005602:France; D006297:Health Services Accessibility / Q000458:organization & administration; D006801:Humans; D009746:Nursing, Team / Q000458:organization & administration; D012017:Referral and Consultation / Q000458:organization & administration*; D014850:Waiting Lists