title: Case study of the London 2012 Olympic and Paralympic pharmacy service preparations.
abstract: OBJECTIVE
  The Pharmacy Clinical Services Group (PCSG) was formed in 2009. Its aim was to design and deliver a world-class pharmacy service to 250 000 accredited persons and consider the pharmaceutical needs of 9.2 million visitors to the London 2012 Games.
  
  
  METHODS
  The explanatory case study method was used to investigate how the PCSG prepared and how they considered the wider vision of the Games. The study investigated two propositions: (1) that the PCSG has a communication function and (2) that it has a design function. A range of data were examined using NVivo 9 data management software.
  
  
  RESULTS
  The study identified four emerging themes and a number of subthemes.
  
  
  CONCLUSIONS
  The study validated the propositions and highlighted that the PCSG had a leading role within the wider multidisciplinary team. The study found that the PCSG embraced the wider vision of the Games and was exceptionally well prepared to deliver a world-class pharmacy service, anticipating a new gold standard for the provision of pharmacy services for future sporting events.
authors.affiliation: Partnership Division, University of Greenwich, Chatham, UK.
authors.forename: Hayley
authors.initials: H
authors.lastname: File
authors.forename: Trudy
authors.initials: T
authors.lastname: Thomas
authors.forename: Geoff
authors.initials: G
authors.lastname: Anderson
mesh_terms: D003142:Communication; D006801:Humans; D008131:London; D010607:Pharmacy Service, Hospital; D013177:Sports
keywords: education; leadership; medicines management; pharmaceutical care