title: Operating room metrics score card-creating a prototype for individualized feedback.
abstract: The balance between reducing costs and inefficiencies with that of patient safety is a challenging problem faced in the operating room suite. An ongoing challenge is the creation of effective strategies that reduce these inefficiencies and provide real-time personalized metrics and electronic feedback to anesthesia practitioners. We created a sample report card structure, utilizing existing informatics systems. This system allows to gather and analyze operating room metrics for each anesthesia provider and offer personalized feedback. To accomplish this task, we identified key metrics that represented time and quality parameters. We collected these data for individual anesthesiologists and compared performance to the overall group average. Data were presented as an electronic score card and made available to individual clinicians on a real-time basis in an effort to provide effective feedback. These metrics included number of cancelled cases, average turnover time, average time to operating room ready and patient in room, number of delayed first case starts, average induction time, average extubation time, average time to recovery room arrival to discharge, performance feedback from other providers, compliance to various protocols, and total anesthetic costs. The concept we propose can easily be generalized to a variety of operating room settings, types of facilities and OR health care professionals. Such a scorecard can be created using content that is important for operating room efficiency, research, and practice improvement for anesthesia providers.
authors.affiliation: Department of Anesthesiology, Perioperative and Pain Medicine, Brigham and Women's Hospital, Harvard Medical School, 75 Francis Street, Boston, MA, 02115, USA.
authors.forename: Rodney A
authors.initials: RA
authors.lastname: Gabriel
authors.forename: Robert
authors.initials: R
authors.lastname: Gimlich
authors.forename: Jesse M
authors.initials: JM
authors.lastname: Ehrenfeld
authors.forename: Richard D
authors.initials: RD
authors.lastname: Urman
mesh_terms: D000776:Anesthesiology / Q000458:organization & administration*; D017598:Efficiency, Organizational; D004650:Employee Performance Appraisal / Q000379:methods; D006801:Humans; D009873:Operating Rooms / Q000458:organization & administration*; D061214:Patient Safety; D058996:Quality Improvement / Q000458:organization & administration*; D013997:Time Factors