title: Facing the tension between quality measures and patient satisfaction.
authors.affiliation: The Ohio State University Wexner Medical Center, Columbus, OH Susan.Moffatt-Bruce@osumc.edu.
authors.forename: Susan
authors.initials: S
authors.lastname: Moffatt-Bruce
authors.affiliation: Department of Family Medicine, College of Medicine, The Ohio State University, Columbus, OH.
authors.forename: Jennifer L
authors.initials: JL
authors.lastname: Hefner
authors.affiliation: Department of Family Medicine, College of Medicine, The Ohio State University, Columbus, OH Division of Health Services Management and Policy, College of Public Health, The Ohio State University, Columbus, OH.
authors.forename: Ann Scheck
authors.initials: AS
authors.lastname: McAlearney
mesh_terms: D006282:Health Personnel; D006292:Health Priorities; D006739:Hospital Administration; D006801:Humans; D058991:Patient Protection and Affordable Care Act; D017060:Patient Satisfaction; D011787:Quality of Health Care; D014481:United States; D062505:Value-Based Purchasing