title: Improving safety: engaging with patients and families makes a difference!
abstract: Following a brief review of the history and context for patient and family member involvement in healthcare safety improvements, a variety of tools and mechanisms for patient engagement will be offered along with specific examples from Patients for Patient Safety Canada (a patient-led program of the Canadian Patient Safety Institute) to illustrate the impact of involving patients and family members in safety work. Barriers and facilitators to patient engagement in safety will also be examined.
authors.affiliation: Co-chair of Patients For Patient Safety Canada, a patient-lead program of the Canadian Patient Safety Institute.
authors.forename: Carol
authors.initials: C
authors.lastname: Kushner
authors.affiliation: Co-chair of Patients For Patient Safety Canada, a patient-lead program of the Canadian Patient Safety Institute.
authors.forename: Donna
authors.initials: D
authors.lastname: Davis
mesh_terms: D002170:Canada; D003695:Delivery of Health Care / Q000592:standards*; D006801:Humans; D061214:Patient Safety / Q000592:standards*; D011368:Professional-Family Relations; D011369:Professional-Patient Relations; D058996:Quality Improvement