title: Evaluation of barriers contributing in the demonstration of an effective nurse-patient communication in educational hospitals of Jahrom, 2014.
abstract: BACKGROUND
  Establishing an effective communication with patients is an essential aspect of nursing care. Nurse-patient communication has a key role in improving nursing care and increasing patient's satisfaction of health care system. The study aimed at evaluation of barriers contributing in the demonstration of an effective nurse-patient communication from their viewpoint.
  
  
  METHODS
  This was cross-sectional study, carried out in 2014, with a sample of 200 nurses and patients drawn from two educational hospitals in jahrom city. Data were collected by using two questionnaire structured by the researchers. Data were analyzed using SPSS software (version 16).
  
  
  RESULTS
  The results of this study showed that the greatest barriers of nurse-patient communication were characteristics of nursing job with an average score of 71.05 ± 10.18. The most communication barriers from patients viewpoint including: heavy work load of the nurses, age , sex and language difference between patient and nurse and the spicy morality of nurses.
  
  
  CONCLUSIONS
  It is concluded that overcome barriers to communication and support are needed to enable nurses to communicate therapeutically with patients in order to achieve care that is effective and responsive to their needs.
authors.affiliation: faculty of nursing ,jahrom university of medical science. marzeiah.marziah66@gmail.com.
authors.forename: Marzieh
authors.initials: M
authors.lastname: Kargar Jahromi
authors.forename: Somayeh
authors.initials: S
authors.lastname: Ramezanli
mesh_terms: D000328:Adult; D003144:Communication Barriers; D003430:Cross-Sectional Studies; D005260:Female; D006785:Hospitals, University; D006801:Humans; D007492:Iran; D008297:Male; D009723:Nurse-Patient Relations; D011795:Surveys and Questionnaires