Social networks of professionals in health care organizations: a review.
In this article, we provide an overview of social network research in health care, with a focus on social interactions between professionals in organizations. We begin by introducing key concepts defining the social network approach, including network density, centrality, and brokerage. We then review past and current research on the antecedents of health care professionals' social networks-including demographic attributes, professional groups, and organizational arrangements-and their consequences-including satisfaction at work, leadership, behaviors, knowledge transfer, diffusion of innovation, and performance. Finally, we examine future directions for social network research in health care, focusing on micro-macro linkages and network dynamics.
University of Cambridge, Cambridge, UK Bocconi University, Milan, Italy SoNAR-C, Lugano, Switzerland st482@cam.ac.uk.
Stefano
S
Tasselli
D003695:Delivery of Health Care / Q000706:statistics & numerical data; D006282:Health Personnel / Q000523:psychology / Q000706:statistics & numerical data; D006302:Health Services Research; D006801:Humans; D012944:Social Support
health care professionals; knowledge transfer; network dynamics; performance; social networks