title: [Analysis of complaints lodged in a health center from 2010 to 2012. Cross-sectional study].
authors.affiliation: Centro de salud Rekaldeberri, Ctra. Larrasquitu, 2ª - 48002 Bilbao; Unidad de investigación de Álava, C/ José Achótegui s/n, 01009 Vitoria-Gasteiz.
authors.forename: Ana María
authors.initials: AM
authors.lastname: Rubio
authors.affiliation: Centro de salud Rekaldeberri, Ctra. Larrasquitu, 2ª - 48002 Bilbao. Electronic address: felix.ibanezperez@osakidetza.net.
authors.forename: Félix
authors.initials: F
authors.lastname: Ibáñez
authors.affiliation: Unidad de investigación de Álava, C/ José Achótegui s/n, 01009 Vitoria-Gasteiz.
authors.forename: Raquel
authors.initials: R
authors.lastname: Cobos
authors.affiliation: Centro de salud Rekaldeberri, Ctra. Larrasquitu, 2ª - 48002 Bilbao.
authors.forename: Raquel
authors.initials: R
authors.lastname: Santiago
authors.affiliation: Centro de salud Rekaldeberri, Ctra. Larrasquitu, 2ª - 48002 Bilbao.
authors.forename: Nerea
authors.initials: N
authors.lastname: Sánchez
mesh_terms: D000328:Adult; D000368:Aged; D003430:Cross-Sectional Studies; D005260:Female; D006268:Health Facilities; D006297:Health Services Accessibility; D006801:Humans; D007802:Language; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction; D011320:Primary Health Care; D013030:Spain; D013997:Time Factors