title: Application of an importance-performance analysis approach to evaluate an acupuncture treatment information system.
abstract: Acupuncture treatment has become increasingly popular worldwide, but it is not without risk to the patient. Most physicians in Taiwan have adopted a computerized physician order entry system for traditional Chinese medicine. Use of such a system can prevent some adverse events related to a paper-based system but increases other unexpected risks. This study is the first to introduce a patient safety-based acupuncture treatment information system that integrates advanced healthcare devices to reduce the risks associated with acupuncture treatment using a computerized physician order entry system for traditional Chinese medicine. The acupuncture treatment information system considerably improved patient safety and increased clinicians' workflow efficiency. The importance-performance analysis indicated that improvement in the vital sign measurement function was of the highest priority. In conclusion, acupuncture treatment--the demand for which is increasing--can be performed more safely using an acupuncture treatment information system.
authors.affiliation: Author Affiliations: Department of Health Industry Management, Kainan University, Taoyuan (Dr Hou), Taiwan; Institute of Healthcare Information Management, National Chung Cheng University, Minxiong, Chiayi (Dr Chang), Taiwan; and Department of Nursing, Kaohsiung Medical University Hospital (Ms Chen), Taiwan, Republic of China.
authors.forename: Ying-Hui
authors.initials: YH
authors.lastname: Hou
authors.forename: I-Chiu
authors.initials: IC
authors.lastname: Chang
authors.forename: Chi-Fung
authors.initials: CF
authors.lastname: Chen
mesh_terms: D015670:Acupuncture Therapy; D063005:Health Information Systems / Q000592:standards*; D006801:Humans; D050316:Medical Order Entry Systems / Q000592:standards; D009726:Nurses; D061214:Patient Safety; D010820:Physicians; D013624:Taiwan; D013647:Task Performance and Analysis; D057188:Workflow