title: Reducing readmissions using teach-back: enhancing patient and family education.
abstract: This article describes a quality improvement initiative, implemented by a patient education workgroup within a tertiary Magnet® facility. The project focused on the association between inadequate care transitions in patients with heart failure and subsequent costly readmissions. The teach-back initiative was piloted with patients hospitalized with heart failure, because of this population's high risk of readmission. Learning outcomes included documented improvements in patients' understanding of their disease and reduced readmission rates.
authors.affiliation: Author Affiliations: Patient Care Specialist (Ms Peter), Patient Care Services; Patient Education Specialist (Ms Robinson), Patient EducationDepartment; Nursing Administrator (Ms Jordan), Patient Care Services; Vice President (Ms Lawrence), Care Continuum; and Chair (Dr Salas-Lopez), Department of Medicine, Lehigh Valley Health Network, Allentown, Pennsylvania; and Business Advisor (Ms Casey), McKesson Provider Technologies, Alpharetta, Georgia.
authors.forename: Debra
authors.initials: D
authors.lastname: Peter
authors.forename: Paula
authors.initials: P
authors.lastname: Robinson
authors.forename: Marie
authors.initials: M
authors.lastname: Jordan
authors.forename: Susan
authors.initials: S
authors.lastname: Lawrence
authors.forename: Krista
authors.initials: K
authors.lastname: Casey
authors.forename: Debbie
authors.initials: D
authors.lastname: Salas-Lopez
mesh_terms: D003266:Continuity of Patient Care / Q000191:economics*; D003362:Cost-Benefit Analysis; D006333:Heart Failure / Q000191:economics* / Q000451:nursing*; D006801:Humans; D024802:Nurse's Role; D010353:Patient Education as Topic / Q000458:organization & administration*; D010359:Patient Readmission / Q000191:economics* / Q000706:statistics & numerical data; D057184:Practice Patterns, Nurses' / Q000458:organization & administration*; D058996:Quality Improvement / Q000191:economics; D014481:United States