title: Patients' perception toward various dental treatments provided in the internship program.
abstract: OBJECTIVE
  To evaluate patients' perception regarding treatment and environment in the interns' clinic at a university dentistry clinic.
  
  
  METHODS
  This cross-sectional study was conducted between July 2012 to May 2013 at the College of Dentistry, University of Dammam, Dammam, Kingdom of Saudi Arabia. A self-directed questionnaire was distributed to 220 randomly selected patients, and the response rate was approximately 68%. Patients' were asked regarding dentists' behavior, treatment, and clinical environment along with their demographics, and socioeconomic status.
  
  
  RESULTS
  Out of the 220 randomly selected patients, 150 participated in the study. The average age of a respondent was 32.5 years (+/-14.5), 89 of the 150 participants were Saudi nationals. Collectively, 86% were satisfied with the doctors' behavior, and approximately 94% responded that the dentist listens to their concerns. Most (83%) were satisfied with the treatment plan provided by the interns.
  
  
  CONCLUSIONS
  The findings in this study showed that more than 80% of the participants were satisfied with the quality of treatment and clinical environment. The dissatisfaction rate was minimal (13%) and for this reason, it is difficult to establish the factors for patients dissatisfaction.
authors.affiliation: Department of Substitutive Dental Sciences, College of Dentistry, University of Dammam, Dammam, Kingdom of Saudi Arabia. Tel. +966 (13) 8574928 Ext. 110. E-mail. aarrjaie@ud.edu.sa.
authors.forename: Aws S
authors.initials: AS
authors.lastname: ArRejaie
authors.forename: Amal M
authors.initials: AM
authors.lastname: Nawasrah
authors.forename: Soban Q
authors.initials: SQ
authors.lastname: Khan
authors.forename: Faraz A
authors.initials: FA
authors.lastname: Farooqi
authors.forename: Roqaiyh
authors.initials: R
authors.lastname: Somali
authors.forename: Wejoud F
authors.initials: WF
authors.lastname: Al-Mudani
mesh_terms: D000293:Adolescent; D000328:Adult; D001294:Attitude to Health; D003430:Cross-Sectional Studies; D003752:Dental Health Services; D005260:Female; D006801:Humans; D007396:Internship and Residency; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction; D010465:Perception; D012529:Saudi Arabia; D011795:Surveys and Questionnaires; D055815:Young Adult