title: Consumer attitudes towards and satisfaction with emergency contraception counselling: experience from clinic and retail pharmacy settings.
abstract: OBJECTIVE
  To collectively assess consumer attitudes towards and satisfaction with emergency contraception (EC) counselling by student pharmacists in two different locations: an academic healthcare clinic and a retail pharmacy.
  
  
  METHODS
  EC counselling was provided by trained student pharmacists utilizing a standardized education toolkit. Participants were asked to rate the counselling at the end of the knowledge survey. In addition to descriptive statistics, we compared the self-reported attitudes and satisfaction with the counselling between the two sites.
  
  
  RESULTS
  The majority of participants from both settings rated 'strongly agree' on the attitude and satisfaction statements for the EC counselling. Participants from the clinic setting rated higher in two of the four statements than the participants from the retail setting.
  
  
  CONCLUSIONS
  Participants had positive attitudes towards and were highly satisfied with the EC counselling in both settings. EC counselling should be encouraged in practice settings.
authors.affiliation: College of Pharmacy, University of Arkansas for Medical Sciences, Little Rock, AR, USA.
authors.forename: Denise
authors.initials: D
authors.lastname: Ragland
authors.affiliation: College of Pharmacy, University of Arkansas for Medical Sciences, Little Rock, AR, USA.
authors.forename: Marlene
authors.initials: M
authors.lastname: Battle
authors.affiliation: College of Pharmacy, University of Arkansas for Medical Sciences, Little Rock, AR, USA.
authors.forename: Teddi J
authors.initials: TJ
authors.lastname: Kueter
authors.affiliation: College of Pharmacy, University of Arkansas for Medical Sciences, Little Rock, AR, USA.
authors.forename: Nalin
authors.initials: N
authors.lastname: Payakachat
mesh_terms: D000293:Adolescent; D000328:Adult; D003258:Consumer Behavior; D044363:Contraception, Postcoital / Q000379:methods* / Q000523:psychology; D003376:Counseling; D005260:Female; D007722:Health Knowledge, Attitudes, Practice; D006801:Humans; D008875:Middle Aged; D017060:Patient Satisfaction; D010593:Pharmaceutical Services; D013339:Students, Pharmacy; D000078329:Workforce; D055815:Young Adult
keywords: clinical interventions; clinical practice; community pharmacy; consumer attitudes; contraception