title: [Intervention in situations of psychic crisis: challenges and suggestions of a prehospital care staff].
abstract: A qualitative and descriptive research, aimed at knowing how the pre-hospital care professionals perceive the interventions towards people in mental crisis. The study was developed in Santa Catarina with four teams of basic life support units of the Department of Mobile Emergency Care, during April to June 2011. The Collective Subject Discourse was used as the method of analysis. Two themes emerged: Awareness of the difficulties in meeting a person in mental crisis and Suggestions in the search for a closer attention to the person in mental crisis. The difficulties mentioned were related to the lack of training and a local to forward the patients, suggesting a better training and systematization of care. We conclude that it is necessary to invest in the educational process, based on new care strategies guided by the principles of SUS and of the psychosocial paradigm, and revisit the strategy of protocols as guidelines and not as standardizing systems.
authors.affiliation: Departamento de Enfermagem, Centro de Ciências da Saúde, Universidade Federal de Santa Catarina, Florianópolis, SC, Brasil.
authors.forename: Alexsandro Barreto
authors.initials: AB
authors.lastname: Almeida
authors.affiliation: Departamento de Enfermagem, Centro de Ciências da Saúde, Universidade Federal de Santa Catarina, Florianópolis, SC, Brasil.
authors.forename: Eliane Regina Pereira
authors.initials: ER
authors.lastname: do Nascimento
authors.affiliation: Departamento de Enfermagem, Centro de Ciências da Saúde, Universidade Federal de Santa Catarina, Florianópolis, SC, Brasil.
authors.forename: Jeferson
authors.initials: J
authors.lastname: Rodrigues
authors.affiliation: Departamento de Enfermagem, Centro de Ciências da Saúde, Universidade Federal de Santa Catarina, Florianópolis, SC, Brasil.
authors.forename: Gabriela
authors.initials: G
authors.lastname: Schweitzer
mesh_terms: D003419:Crisis Intervention / Q000379:methods; D004632:Emergency Medical Services / Q000379:methods; D006801:Humans; D001523:Mental Disorders / Q000628:therapy*