title: Promoting better care for stigmatised patients.
abstract: This article discusses the role of nurses and nurse leaders in the prevention and resolution of patient stigmatisation. The multiple nurse, patient and environmental factors that contribute to difficulties in nurse-patient interactions are outlined. The antecedents and consequences of patient stigmatisation are discussed and leadership strategies for counteracting and preventing patient stigmatisation are explored. The reader is encouraged to reflect on the role of patient stigmatisation in nursing practice and consider ways to promote better care of stigmatised patients.
authors.affiliation: Virginia Mason Hospital, Seattle, Washington, United States.
authors.forename: Jessica
authors.initials: J
authors.lastname: Pottle
authors.forename: Jill
authors.initials: J
authors.lastname: Marotta
mesh_terms: D006801:Humans; D009723:Nurse-Patient Relations; D013240:Stereotyping
keywords: Conflict resolution; difficult patient; nurse-patient relationship; nursing ethics; patient satisfaction; patient stigmatisation