title: [Users and operation of institutions and services].
authors.forename: Sylvie
authors.initials: S
authors.lastname: Warnet
mesh_terms: D003258:Consumer Behavior; D005602:France; D006801:Humans; D036301:Qualitative Research; D011785:Quality Assurance, Health Care / Q000592:standards*; D012936:Social Medicine / Q000592:standards*; D012947:Social Work / Q000592:standards*