title: A journey through meaningful use at a large academic medical center: lessons of leadership, administration, and technical implementation.
abstract: Successfully reporting meaningful use of electronic health records to the Centers for Medicare and Medicaid Services can be a challenging process, particularly for healthcare organizations with large numbers of eligible professionals. This case report describes a successful meaningful use attestation process undertaken at a major academic medical center. It identifies best practices in the areas of leadership, administration, communication, ongoing support, and technological implementation.
authors.affiliation: Melissa D. Unger is a senior project manager and meaningful use coordinator for eligible professionals at OSU Physicians, Inc., in Columbus, OH.
authors.forename: Melissa D
authors.initials: MD
authors.lastname: Unger
authors.affiliation: Alison M. Aldrich, MSI, MPH, is a clinical informationist at the Ohio State University in Columbus, OH.
authors.forename: Alison M
authors.initials: AM
authors.lastname: Aldrich
authors.affiliation: Jennifer L. Hefner, MPH, PhD, is a postdoctoral fellow in the Department of Family Medicine at the Ohio State University in Columbus, OH.
authors.forename: Jennifer L
authors.initials: JL
authors.lastname: Hefner
authors.affiliation: Milisa K. Rizer, MD, MPH, is an associate professor of clinical family medicine in the Department of Family Medicine at the Ohio State University in Columbus, OH.
authors.forename: Milisa K
authors.initials: MK
authors.lastname: Rizer
mesh_terms: D000046:Academic Medical Centers / Q000458:organization & administration*; D014487:Centers for Medicare and Medicaid Services, U.S.; D003142:Communication; D057286:Electronic Health Records / Q000458:organization & administration*; D006801:Humans; D007857:Leadership; D062527:Meaningful Use / Q000458:organization & administration*; D019982:Organizational Case Studies; D014481:United States