title: Patient satisfaction from two studies of collaborative doctor-pharmacist prescribing in Australia.
abstract: BACKGROUND
  Pharmacist prescribing has been introduced in several countries and is a possible future role for pharmacy in Australia.
  
  
  OBJECTIVE
  To assess whether patient satisfaction with the pharmacist as a prescriber, and patient experiences in two settings of collaborative doctor-pharmacist prescribing may be barriers to implementation of pharmacist prescribing.
  
  
  METHODS
  Surveys containing closed questions, and Likert scale responses, were completed in both settings to investigate patient satisfaction after each consultation. A further survey investigating attitudes towards pharmacist prescribing, after multiple consultations, was completed in the sexual health clinic.
  
  
  METHODS
  A surgical pre-admission clinic (PAC) in a tertiary hospital and an outpatient sexual health clinic at a university hospital. Two hundred patients scheduled for elective surgery, and 17 patients diagnosed with HIV infection, respectively, recruited to the pharmacist prescribing arm of two collaborative doctor-pharmacist prescribing studies.
  
  
  RESULTS
  Consultation satisfaction response rates in PAC and the sexual health clinic were 182/200 (91%) and 29/34 (85%), respectively. In the sexual health clinic, the attitudes towards pharmacist prescribing survey response rate were 14/17 (82%). Consultation satisfaction was high in both studies, most patients (98% and 97%, respectively) agreed they were satisfied with the consultation. In the sexual health clinic, all patients (14/14) agreed that they trusted the pharmacist's ability to prescribe, care was as good as usual care, and they would recommend seeing a pharmacist prescriber to friends.
  
  
  CONCLUSIONS
  Most of the patients had a high satisfaction with pharmacist prescriber consultations, and a positive outlook on the collaborative model of care in the sexual health clinic.
authors.affiliation: Princess Alexandra Hospital, Woolloongabba, Brisbane, Qld, Australia.
authors.forename: Andrew
authors.initials: A
authors.lastname: Hale
authors.affiliation: Royal Brisbane and Womens Hospital, Brisbane, Qld, Australia.
authors.forename: Ian
authors.initials: I
authors.lastname: Coombes
authors.affiliation: Medicines Regulation and Quality, Queensland Health, Brisbane, Qld, Australia.
authors.forename: Julie
authors.initials: J
authors.lastname: Stokes
authors.affiliation: Gold Coast Sexual Health Clinic, Miami, Qld, Australia.
authors.forename: Stuart
authors.initials: S
authors.lastname: Aitken
authors.affiliation: Gold Coast Sexual Health Clinic, Miami, Qld, Australia.
authors.forename: Fiona
authors.initials: F
authors.lastname: Clark
authors.affiliation: School of Clinical Sciences, Queensland University of Technology, Brisbane, Qld, Australia.
authors.forename: Lisa
authors.initials: L
authors.lastname: Nissen
mesh_terms: D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D044966:Anti-Retroviral Agents / Q000627:therapeutic use; D001294:Attitude to Health; D001315:Australia; D003299:Cooperative Behavior; D011307:Drug Prescriptions; D005260:Female; D015658:HIV Infections / Q000188:drug therapy; D006785:Hospitals, University; D006801:Humans; D008297:Male; D008875:Middle Aged; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration; D017060:Patient Satisfaction; D010595:Pharmacists; D010820:Physicians; D011300:Preoperative Care / Q000379:methods; D034121:Reproductive Health Services / Q000458:organization & administration; D055815:Young Adult
chemical_list: D044966:Anti-Retroviral Agents
keywords: new models of health care; non-medical prescribing; patient satisfaction; pharmacist prescribing; pharmacy