title: Tracking, monitoring, and measuring for process improvement.
authors.affiliation: Cathy Thomas Hess, BSN, RN, CWOCN, is Vice President and Chief Clinical Officer, Professional Services, Net Health. Ms Hess presides over Professional Services, which offers products and solutions to optimize process and workflows. Address correspondence to Cathy Thomas Hess, BSN, RN, CWOCN, via e-mail: cthess@nhsinc.com.
authors.forename: Cathy Thomas
authors.initials: CT
authors.lastname: Hess
mesh_terms: D006801:Humans; D017410:Practice Guidelines as Topic; D058996:Quality Improvement; D014947:Wounds and Injuries / Q000628:therapy*