title: [Provision of health care actions and services for the management of HIV/AIDS from the users' perspective].
abstract: OBJECTIVE
  To analyse the provision of health care actions and services for people living with AIDS and receiving specialised care in Ribeirão Preto, SP.
  
  
  METHODS
  A descriptive, exploratory, survey-type study that consisted of interviews with structured questionnaires and data analysis using descriptive statistics.
  
  
  RESULTS
  The provision of health care actions and services is perceived as fair. For the 301 subjects, routine care provided by the reference team, laboratory tests and the availability of antiretroviral drugs, vaccines and condoms obtained satisfactory evaluations. The provision of tests for the prevention and diagnosis of comorbidities was assessed as fair, whereas the provisions of specialised care by other professionals, psychosocial support groups and medicines for the prevention of antiretroviral side effects were assessed as unsatisfactory.
  
  
  CONCLUSIONS
  Shortcomings were observed in follow-up and care management along with a predominantly biological, doctor-centred focus in which clinical control and access to antiretroviral therapy comprise the essential focus of the care provided.
authors.affiliation: School of Nursing of Ribeirão Preto, University of São Paulo, São Paulo, SP, Brazil.
authors.forename: Luana A
authors.initials: LA
authors.lastname: Figueiredo
authors.affiliation: School of Nursing of Ribeirão Preto, University of São Paulo, São Paulo, SP, Brazil.
authors.forename: Lívia M
authors.initials: LM
authors.lastname: Lopes
authors.affiliation: School of Nursing of Ribeirão Preto, University of São Paulo, São Paulo, SP, Brazil.
authors.forename: Gabriela T
authors.initials: GT
authors.lastname: Magnabosco
authors.affiliation: School of Nursing of Ribeirão Preto, USP, Ribeirão Preto, SP, Brazil.
authors.forename: Rubia Laine de P
authors.initials: RL
authors.lastname: Andrade
authors.affiliation: School of Nursing of Ribeirão Preto, Universidade Federal de Ciências da Saúde de Porto Alegre, Ribeirão Preto, SP, Brazil.
authors.forename: Mayara F
authors.initials: MF
authors.lastname: Faria
authors.affiliation: School of Nursing of Ribeirão Preto, USP, Ribeirão Preto, SP, Brazil.
authors.forename: Vanessa C
authors.initials: VC
authors.lastname: Goulart
authors.affiliation: Department of Social Medicine, Federal University of Triangulo Mineiro, Uberaba, MG, Brazil.
authors.forename: Lucia M
authors.initials: LM
authors.lastname: Scatena
authors.affiliation: Department of Clinical Nursing, Federal University of Paraíba, João Pessoa, PB, Brazil.
authors.forename: Jordana de A
authors.initials: Jde A
authors.lastname: Nogueira
authors.affiliation: School of Nursing of Ribeirão Preto, Department of Maternal and Child Care and Public Health, USP, Ribeirão Preto, SP, Brazil.
authors.forename: Ione C
authors.initials: IC
authors.lastname: Pinto
authors.affiliation: School of Nursing of Ribeirão Preto, Department of Maternal and Child Care and Public Health, USP, Ribeirão Preto, SP, Brazil.
authors.forename: Ricardo A
authors.initials: RA
authors.lastname: Arcencio
authors.affiliation: School of Nursing of Ribeirão Preto, Department Maternal-Infant and Public Health, Universidade Federal de Ciências da Saúde de Porto Alegre, Ribeirão Preto, SP, Brazil.
authors.forename: Pedro Fredemir
authors.initials: PF
authors.lastname: Palha
authors.affiliation: School of Nursing of Ribeirão Preto, Department of Maternal and Child Care and Public Health, Universidade Federal de Ciências da Saúde de Porto Alegre, Ribeirão Preto, SP, Brazil.
authors.forename: Tereza Cristina S
authors.initials: TC
authors.lastname: Villa
authors.affiliation: School of Nursing of Ribeirão Preto, Department of Maternal and Child Care and Public Health, USP, Ribeirão Preto, SP, Brazil.
authors.forename: Aline A
authors.initials: AA
authors.lastname: Monroe
mesh_terms: D000163:Acquired Immunodeficiency Syndrome / Q000628:therapy*; D016001:Confidence Intervals; D005260:Female; D006801:Humans; D008297:Male; D019984:Quality Indicators, Health Care; D011787:Quality of Health Care / Q000592:standards*; D018401:Sample Size; D011795:Surveys and Questionnaires