title: Analysis of a librarian-mediated literature search service.
abstract: Librarian-mediated literature searching is a key service provided at medical libraries. This analysis outlines ten years of data on 19,248 literature searches and describes information on the volume and frequency of search requests, time spent per search, databases used, and professional designations of the patron requestors. Combined with information on best practices for expert searching and evaluations of similar services, these findings were used to form recommendations on the improvement and standardization of a literature search service at a large health library system.
authors.affiliation: a Neil John Maclean Health Sciences Library, University of Manitoba , Winnipeg , Manitoba , Canada.
authors.forename: Carol
authors.initials: C
authors.lastname: Friesen
authors.forename: Mê-Linh
authors.initials: ML
authors.lastname: Lê
authors.forename: Carol
authors.initials: C
authors.lastname: Cooke
authors.forename: Melissa
authors.initials: M
authors.lastname: Raynard
mesh_terms: D016208:Databases, Factual; D016247:Information Storage and Retrieval / Q000379:methods*; D016245:Librarians; D007993:Libraries, Medical; D007999:Library Services
keywords: Expert literature searching; literature search services; mediated literature searching