title: The synergy of analytics and BPM.
authors: John
authors: J
authors: Glaser
mesh_terms: D019985:Benchmarking; D006739:Hospital Administration; D019982:Organizational Case Studies; D010414:Pennsylvania; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States