title: [Methodology for process documentation and stabilization].
abstract: The methodology for process management implantation consists of four phases with their corresponding stages: The first consists of mobilizing the organization and gaining support of the executive board of the center, as well as the people that will conform the working team. The second phase, once the processes have been identified and classified, is o document and implement them with their review performed. Once the process has been implanted, with time, there is a third phase that consists of its management control that ends with the evaluation. Once the processes are evaluated, both from the internal point of view and comparatively with other organizations with the same clinical mission, there are two possibilities: to put them in a gradual or sustained improvement or to a radical improvement if a lack of performance or quality is noticed. In this article we describe the first two phases of implantation that are fundamental for organizational processes documentation and stabilization.
authors: Servicio de Desarrollo Directivo y Gestión de Servicios Sanitarios. Escuela Nacional de Sanidad. Instituto de Salud Carlos III. Madrid.
authors: José Ramón
authors: JR
authors: Mora
mesh_terms: D003695:Delivery of Health Care / Q000458:organization & administration*; D004282:Documentation / Q000379:methods*; D017146:Models, Organizational