title: A Framework of 'p'-Benefits in Health Information Technology Implementation.
abstract: Implementing health information technology (HIT) into clinical settings is still problematic despite extensive efforts and research. HIT issues are caused by a gap in fit between users and technology. The transition from paper (p) to electronic (e) systems is a key factor in the chasm between users and technology. While a significant body of research exists on behavioral or usability evaluation of HIT, there is far less research that looks how to support the transition from p to e systems. This paper presents a framework of 'p' benefits to help us understand why issues occur in the transition from 'p' to 'e' systems. The framework can help us design and evaluate HIT in a manner that bridges the transition from p to e and helps close the user-technology chasm.
authors: Telfer School of Management, University of Ottawa, Ottawa, ON.
authors: Craig E
authors: CE
authors: Kuziemsky
authors: InfoClin Inc, Toronto, Ontario.
authors: Karim
authors: K
authors: Keshavjee
mesh_terms: D001292:Attitude to Computers; D003258:Consumer Behavior; D004282:Documentation; D006804:Ergonomics; D063005:Health Information Systems; D006801:Humans; D008490:Medical Informatics; D009936:Organizational Innovation; D012308:Risk Management; D014584:User-Computer Interface