title: Patient Perceptions of Acute Care Telemedicine: A Pilot Investigation.
abstract: This investigation focuses on the patient perceptions of the interaction that occurs during acute telemedical care in an emergency department and the effectiveness of this technology. Data indicate 95% of the patients were seen by a specialist within 15 minutes of arriving at the emergency room and fewer than 12% reported experiencing a technical problem (n = 150). Further, 80% of the patients indicated that they were satisfied with level of concern communicated to them by the specialist and 80% were satisfied with the explanation of their medical condition. Finally, 80% of the patients believed the use of telemedicine was a positive factor in the diagnostic process and 80% were reported being satisfied with their overall treatment.
authors: a Department of Communication , University of Dayton.
authors: James D
authors: JD
authors: Robinson
authors: b Communication, Culture, & Technology , Georgetown University.
authors: Jeanine W
authors: JW
authors: Turner
authors: c Department of Communication , Missouri State University.
authors: Kelly S
authors: KS
authors: Wood
mesh_terms: D003142:Communication; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D009462:Neurology; D017060:Patient Satisfaction; D010361:Patients / Q000523:psychology*; D010465:Perception; D010817:Physician-Patient Relations; D010865:Pilot Projects; D020521:Stroke / Q000175:diagnosis / Q000628:therapy; D017216:Telemedicine / Q000458:organization & administration*; D010959:Tissue Plasminogen Activator / Q000008:administration & dosage
chemical_list: D010959:Tissue Plasminogen Activator