title: The implementation experiences of a pharmacy automation drug dispensing system in saudi arabia.
abstract: The objective of this paper is to investigate the experiences of implementing a pharmacy automation drug dispensing system in Saudi Arabia. Key informant interviews, meeting documents, and experience of the researcher were the data collection sources used in the study. A thematic analysis of the data was conducted. Study results discuss the organizational challenges prior to implementation as well as details of the implementation process. Preliminary results show improvements in the services provided by the pharmaceutical department. Lessons learned are also discussed. The work presented in this paper is preliminary and more research is needed to evaluate the overall impact of the new pharmacy automation system on services provided by the pharmaceutical department.
authors: College of Public Health and Health Informatics, King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), Ministry of National Guard - Health Affairs (MNG-HA), Riyadh, Saudi Arabia.
authors: Yahya
authors: Y
authors: Al Muallem
authors: College of Public Health and Health Informatics, King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), Ministry of National Guard - Health Affairs (MNG-HA), Riyadh, Saudi Arabia.
authors: Majed
authors: M
authors: Al Dogether
authors: College of Public Health and Health Informatics, King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), Ministry of National Guard - Health Affairs (MNG-HA), Riyadh, Saudi Arabia.
authors: Rakan
authors: R
authors: Al Assaf
authors: College of Public Health and Health Informatics, King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), Ministry of National Guard - Health Affairs (MNG-HA), Riyadh, Saudi Arabia.
authors: Asma
authors: A
authors: Al Ateeq
authors: College of Public Health and Health Informatics, King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), Ministry of National Guard - Health Affairs (MNG-HA), Riyadh, Saudi Arabia.
authors: Mowafa
authors: M
authors: Househ
mesh_terms: D016303:Clinical Pharmacy Information Systems / Q000458:organization & administration*; D055695:Electronic Prescribing; D007445:Inventories, Hospital / Q000458:organization & administration*; D050316:Medical Order Entry Systems / Q000458:organization & administration*; D008498:Medical Record Linkage / Q000379:methods*; D008508:Medication Errors / Q000517:prevention & control; D008510:Medication Systems, Hospital / Q000458:organization & administration*; D017146:Models, Organizational; D019982:Organizational Case Studies; D012529:Saudi Arabia; D018511:Systems Integration