title: Nurses' expert opinions of workplace interventions for a healthy working environment: a Delphi survey.
abstract: Much has been written about interventions to improve the nursing work environment, yet little is known about their effectiveness. A Delphi survey of nurse experts was conducted to explore perceptions about workplace interventions in terms of feasibility and likelihood of positive impact on nurse outcomes such as job satisfaction and nurse retention. The interventions that received the highest ratings for likelihood of positive impact included: bedside handover to improve communication at shift report and promote patient-centred care; training program for nurses in dealing with violent or aggressive behaviour; development of charge nurse leadership team; training program focused on creating peer-supportive atmospheres and group cohesion; and schedule that recognizes work balance and family demands. The overall findings are consistent with the literature that highlights the importance of communication and teamwork, nurse health and safety, staffing and scheduling practices, professional development and leadership and mentorship. Nursing researchers and decision-makers should work in collaboration to implement and evaluate interventions for promoting practice environments characterized by effective communication and teamwork, professional growth and adequate support for the health and well-being of nurses.
authors: Professor Emeritus, Lawrence S. Bloomberg Faculty of Nursing University of Toronto, Toronto, ON.
authors: Diane
authors: D
authors: Doran
authors: Associate Dean for Undergraduate Programs and Professor, William F. Connell School of Nursing, Boston College.
authors: Sean
authors: S
authors: Clarke
authors: Research Coordinator, St. Michael's Hospital, Toronto, ON.
authors: Laureen
authors: L
authors: Hayes
authors: Research Coordinator, St. Michael's Hospital, Toronto, ON.
authors: Vera
authors: V
authors: Nincic
mesh_terms: D001291:Attitude of Health Personnel; D002170:Canada; D003697:Delphi Technique; D005240:Feasibility Studies; D006801:Humans; D007588:Job Satisfaction; D016013:Likelihood Functions; D024802:Nurse's Role / Q000523:psychology*; D009746:Nursing, Team; D016272:Occupational Health; D010563:Personnel Turnover; D012931:Social Environment; D012944:Social Support; D014940:Work Schedule Tolerance; D016526:Workload; D017132:Workplace