title: Communication skills.
abstract: The front-line nurse is responsible for providing direct patient care, patient satisfaction, care coordination, policy, safety, and communication during a 12-hour shift. Every nurse has the opportunity to make a positive impact on patient outcomes through day-to-day advocacy for patients, nurses, and the nursing profession. Communication is a means of advocacy that provides the avenue to which a positive impact can be made. There are multiple barriers to effective communication in the day-to-day communication of the front-line nurse. Interprofessional communication and shared governance models offer ways to improve communication within nursing and within a systems approach.
authors: School of Nursing, Austin Peay State University, PO Box 4658, Clarksville, TN 37044, USA. Electronic address: ellisond@apsu.edu.
authors: Deborah
authors: D
authors: Ellison
mesh_terms: D001291:Attitude of Health Personnel; D003142:Communication; D006801:Humans; D033183:Interdisciplinary Communication; D019300:Medical Errors / Q000517:prevention & control*; D024802:Nurse's Role; D009723:Nurse-Patient Relations; D009732:Nursing Care / Q000379:methods* / Q000458:organization & administration; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000458:organization & administration* / Q000592:standards; D019982:Organizational Case Studies; D061214:Patient Safety; D017060:Patient Satisfaction; D017410:Practice Guidelines as Topic; D014481:United States
keywords: Interprofessional communication; Miscommunication; Shared governance