title: Hospital Discharge and the Role of ICTs: Considering Patient Perspectives.
abstract: Hospital discharge is associated with high risks and potential adverse events for patients. While significant efforts have been made to improve discharge, patients and their families/carers have tended to be marginalized in discharge processes. Evidence from user-centred approaches to the development of eHealth emphasize the importance of engaging end-users to optimize the safety and quality of health services. This paper promotes a patient-centred approach focusing on discharge back to the community and the development of electronic tools as a method for contributing to improving the safety and quality of discharge processes. Understanding and engaging with patients as end-users avoids simplistic techno-centric and info-centric approaches to discharge improvement.
authors: eHealth Services Research Group, School of Engineering and ICT, University of Tasmania.
authors: Ming Chao
authors: MC
authors: Wong
authors: School of Medicine, University of Tasmania.
authors: Kwang Chien
authors: KC
authors: Yee
authors: eHealth Services Research Group, School of Engineering and ICT, University of Tasmania.
authors: Paul
authors: P
authors: Turner
mesh_terms: D006801:Humans; D008491:Medical Informatics Applications; D010351:Patient Discharge; D010358:Patient Participation; D061214:Patient Safety; D018802:Patient-Centered Care; D058996:Quality Improvement; D012307:Risk Factors