title: Feedback is an opportunity, not a threat.
authors.affiliation: Blackpool Teaching Hospitals NHS Foundation Trust.
authors.forename: Eleanor
authors.initials: E
authors.lastname: Walsh
mesh_terms: D003142:Communication; D006801:Humans; D018802:Patient-Centered Care / Q000379:methods*; D011787:Quality of Health Care / Q000592:standards; D006113:United Kingdom