title: 'Care is improved when we listen to patients'.
authors.forename: Janet
authors.initials: J
authors.lastname: Snell
mesh_terms: D006801:Humans; D015279:Organizational Culture; D018802:Patient-Centered Care / Q000379:methods* / Q000639:trends*; D013222:State Medicine; D011795:Surveys and Questionnaires; D006113:United Kingdom