title: ["Customers have the right to professional care"].
authors.forename: Dinah
authors.initials: D
authors.lastname: Bärtsch
authors.forename: Cristina
authors.initials: C
authors.lastname: Schwarz
mesh_terms: D000553:Ambulatory Care / Q000592:standards; D003152:Community Health Nursing / Q000592:standards*; D003419:Crisis Intervention; D006801:Humans; D001523:Mental Disorders / Q000451:nursing*; D009746:Nursing, Team; D011568:Psychiatric Nursing / Q000592:standards*; D011785:Quality Assurance, Health Care / Q000592:standards*; D013557:Switzerland