Procedural frames in negotiations: how offering my resources versus requesting yours impacts perception, behavior, and outcomes.
Although abundant negotiation research has examined outcome frames, little is known about the procedural framing of negotiation proposals (i.e., offering my vs. requesting your resources). In a series of 8 experiments, we tested the prediction that negotiators would show a stronger concession aversion and attain better individual outcomes when their own resource, rather than the counterpart's, is the accentuated reference resource in a transaction. First, senders of proposals revealed a stronger concession aversion when they offered their own rather than requested the counterpart's resources-both in buyer-seller (Experiment 1a) and in classic transaction negotiations (Experiment 2a). Expectedly, this effect reversed for recipients: When receiving requests rather than offers, recipients experienced a stronger concession aversion in buyer-seller (Experiment 1b) and transaction negotiations (Experiment 2b). Experiments 3-5 investigated procedural frames in the interactive process of negotiations-with elementary schoolchildren (Experiment 3), in a buyer-seller context (Experiments 4a and 4b), and in a computer-mediated transaction negotiation void of buyer and seller roles (Experiment 5). In summary, 8 experiments showed that negotiators are more concession averse and claim more individual value when negotiation proposals are framed to highlight their own rather than the counterpart's resources.
Department of Social and Organizational Psychology, Leuphana University.
Roman
R
Trötschel
Department of Social Psychology, Saarland University.
David D
DD
Loschelder
Department of Social and Organizational Psychology, Leuphana University.
Benjamin P
BP
Höhne
Department of Social and Organizational Psychology, Leuphana University.
Johann M
JM
Majer
D002648:Child; D005260:Female; D006801:Humans; D007398:Interpersonal Relations; D008297:Male; D017008:Negotiating / Q000523:psychology*; D012919:Social Behavior; D012938:Social Perception; D055815:Young Adult