Using feedback to change primary care physician behavior.
Recognizing the gap between high-quality care and the care actually provided, health care providers across the country are under increasing institutional and payer pressures to move toward more high-quality care. This pressure is often leveraged through data feedback on provider performance; however, feedback has been shown to have only a variable effect on provider behavior. This study examines the cognitive behavioral factors that influence providers to participate in feedback interventions, and how feedback interventions should be implemented to encourage more provider engagement and participation.
Pritzker School of Medicine (Dr Lu) and Department of Medicine (Drs Vinci, Quinn, Chin, and Peek and Ms Wilkes), University of Chicago, Chicago, Illinois.
Chen-Yuan Emily
CY
Lu
Lisa M
LM
Vinci
Michael T
MT
Quinn
Abigail E
AE
Wilkes
Marshal H
MH
Chin
Monica E
ME
Peek
D001291:Attitude of Health Personnel; D005246:Feedback; D005260:Female; D006801:Humans; D007407:Interviews as Topic; D008297:Male; D058007:Physicians, Primary Care / Q000523:psychology*; D010818:Practice Patterns, Physicians' / Q000592:standards; D058996:Quality Improvement; D011795:Surveys and Questionnaires