The experience of primary care providers with an integrated mental health care program in safety-net clinics.
Primary care providers participating in a statewide implementation of an integrated mental health care program for "safety-net" patients in primary care clinics were surveyed to elicit their experiences and level of satisfaction. Quantitative analyses were performed to identify respondent characteristics and satisfaction with the program. Qualitative analyses were done to identify common themes in response to the question "How could psychiatric consultation [in the program] be improved?" Primary care providers were generally satisfied with the integrated mental health care program and raised several concerns that suggest important principles for successful future implementations of these types of programs.
Department of Psychiatry & Behavioral Sciences, University of Washington School of Medicine, Seattle (Drs Bentham, Ratzliff, Harrison, Chan, and Unützer); and Department of Counseling and School Psychology, College of Education and Human Development, University of Massachusetts Boston (Dr Vannoy).
Wayne D
WD
Bentham
Anna
A
Ratzliff
David
D
Harrison
Ya-Fen
YF
Chan
Steven
S
Vannoy
Jürgen
J
Unützer
D000554:Ambulatory Care Facilities; D019033:Delivery of Health Care, Integrated; D006801:Humans; D001523:Mental Disorders / Q000517:prevention & control / Q000628:therapy*; D008605:Mental Health Services; D011320:Primary Health Care; D064876:Safety-net Providers; D011795:Surveys and Questionnaires; D014861:Washington