title: Nurse led telephone follow-up improves satisfaction in motorcycle trauma patients.
abstract: Telephone follow-up (TFU) is a good tool for providing transfer of health education, dealing with symptomatic concerns, early recognition of potential complications, and reassuring the patient after discharge. Telephone follow-up may also decrease knowledge deficits, increase communication improving patient satisfaction and patient outcomes to include decreased emergency department visits and hospital readmissions. An advanced practice nurse-led TFU program involving 59 motorcycle trauma patients discharged to home demonstrates how effective TFU can improve patient satisfaction in motorcycle trauma.
authors.affiliation: Trauma Department, Christiana Care Health System, Newark, Delaware.
authors.forename: Nancy
authors.initials: N
authors.lastname: Gaines-Dillard
mesh_terms: D000063:Accidents, Traffic; D000328:Adult; D005260:Female; D005500:Follow-Up Studies; D006801:Humans; D008297:Male; D008875:Middle Aged; D008991:Monitoring, Physiologic / Q000451:nursing*; D009049:Motorcycles; D024802:Nurse's Role; D010351:Patient Discharge; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D013685:Telecommunications / Q000458:organization & administration*; D013689:Telephone / Q000706:statistics & numerical data; D015599:Trauma Severity Indices; D014481:United States; D014947:Wounds and Injuries / Q000175:diagnosis / Q000451:nursing / Q000628:therapy; D055815:Young Adult