title: [Working conditions, stress and burnout of Belgian professionals in radiotherapy: Comparative analysis and emotional labor exploration].
abstract: OBJECTIVE
  This national survey aims, on the one hand, to perform a comparative analysis of working conditions, job strain and burnout of Belgian nurses, physicists and radiation oncologists working in radiotherapy and, on the other hand, to explore the role of emotional labor in the development of stress and burnout.
  
  
  METHODS
  We used the Working Conditions and Control Questionnaire, the Positive and Negative Occupational States Inventory, the Maslach Burnout Inventory, the negative work-home interaction subscale of the Survey Work-Home Interaction Nijmegen (NEGWHI), Perceived Organizational Support Scale and Emotional Labor Scale. One open question asked about problematic job situations.
  
  
  RESULTS
  Ninety-eight nurses and physicists participated (33 % response rate), in addition to 66 radiation oncologists from a previous study. Although global scores of working conditions, job strain and burnout corresponded to normal scores, comparative analysis identified physicists as focus group concerning job strain and burnout. Moreover, nurses and physicists surface acting was a good predictor of job strain (β=0.22, P=0.01), emotional exhaustion (β=0.32, P<0.001) and depersonalization (β=0.43, P<0.001). Nevertheless, perceived organizational support was a moderator in this relation.
  
  
  CONCLUSIONS
  Radiotherapy employees were in the norms. The importance of organizational support was demonstrated to avoid potential health problems, for workers experiencing high levels of emotional demands.
authors.affiliation: Unité de valorisation des ressources humaines, université de Liège, boulevard du Rectorat, B32, 4000 Liège, Belgique. Electronic address: j.laurent@ulg.ac.be.
authors.forename: J
authors.initials: J
authors.lastname: Laurent
authors.affiliation: Radiothérapie, CHU de Liège, domaine du Sart-Tilman, 4000 Liège, Belgique.
authors.forename: I
authors.initials: I
authors.lastname: Bragard
authors.affiliation: Radiothérapie, CHU de Liège, domaine du Sart-Tilman, 4000 Liège, Belgique.
authors.forename: P
authors.initials: P
authors.lastname: Coucke
authors.affiliation: Unité de valorisation des ressources humaines, université de Liège, boulevard du Rectorat, B32, 4000 Liège, Belgique.
authors.forename: I
authors.initials: I
authors.lastname: Hansez
mesh_terms: D000328:Adult; D001291:Attitude of Health Personnel; D001530:Belgium; D002055:Burnout, Professional / Q000453:epidemiology* / Q000523:psychology; D003861:Depersonalization / Q000453:epidemiology* / Q000523:psychology; D004644:Emotions; D005195:Family Relations; D005260:Female; D017144:Focus Groups; D006282:Health Personnel / Q000523:psychology*; D006283:Health Physics; D006801:Humans; D008297:Male; D008875:Middle Aged; D018787:Radiation Oncology; D011878:Radiotherapy; D012944:Social Support; D013315:Stress, Psychological / Q000453:epidemiology*; D011795:Surveys and Questionnaires; D016526:Workload; D017132:Workplace
keywords: Burnout; Conditions de travail; Emotional labor; Job strain; Stress; Support; Travail émotionnel; Working conditions