title: A Video Feedback Intervention for Workforce Development: Exploring Staff Perspective Using Longitudinal Qualitative Methodology.
abstract: BACKGROUND
  In this study, we explored the impact of staff training that used video feedback to help staff see the effect of their interactional work with service users. The study was based at a large organization delivering services for children and adults with autism.
  
  
  METHODS
  A longitudinal qualitative study with semi-structured interviews was conducted to explore changes over time in 10 staff participants who received the intervention. Five participants were interviewed twice before they received the video feedback intervention to gauge the degree to which their perspective changed as part of the natural course of their working lives.
  
  
  RESULTS
  The results showed that the staff talked differently after they had the intervention. The most notable change was their talk about the service user perspective which was evident after the intervention but not before.
  
  
  CONCLUSIONS
  The outcomes suggest that the use of video feedback of in situ practice could help staff develop person-centred work practices.
authors.affiliation: Health and Life Sciences, Northumbria University, Newcastle upon Tyne, UK.|NIHR Nottingham Biomedical Research Unit in Hearing, University of Nottingham, Nottingham, UK.
authors.forename: Deborah Michelle
authors.initials: DM
authors.lastname: James
authors.affiliation: Newcastle University, Newcastle upon Tyne, UK.
authors.forename: Alex
authors.initials: A
authors.lastname: Hall
authors.affiliation: Health and Life Sciences, Northumbria University, Newcastle upon Tyne, UK.
authors.forename: Chiara
authors.initials: C
authors.lastname: Lombardo
authors.affiliation: Health and Life Sciences, Northumbria University, Newcastle upon Tyne, UK.
authors.forename: Will
authors.initials: W
authors.lastname: McGovern
mesh_terms: D003071:Cognition / Q000502:physiology; D003142:Communication; D004644:Emotions / Q000502:physiology; D005246:Feedback; D006801:Humans; D007398:Interpersonal Relations; D008137:Longitudinal Studies; D013192:Staff Development / Q000379:methods*; D014741:Video Recording
keywords: autism; intervention; person-centred; qualitative methods; video feedback; workforce