title: Professional standards and patient empathy ease burden of payment collection.
authors.forename: Paula
authors.initials: P
authors.lastname: DeJohn
mesh_terms: D017598:Efficiency, Organizational; D004645:Empathy; D006801:Humans; D020416:Outsourced Services; D010350:Patient Credit and Collection / Q000458:organization & administration* / Q000592:standards; D011369:Professional-Patient Relations; D013531:Surgicenters / Q000191:economics*; D014481:United States