title: Working together to improve the patient experience.
authors: Richard Billingsley is the chief operating officer/chief nursing officer at Mena Regional Health System in Mena, Ark.
authors: Richard
authors: R
authors: Billingsley
mesh_terms: D003299:Cooperative Behavior; D022143:Family Nursing / Q000458:organization & administration*; D006801:Humans; D009723:Nurse-Patient Relations; D015401:Nursing Administration Research; D015404:Nursing Methodology Research; D015279:Organizational Culture; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000458:organization & administration*; D011368:Professional-Family Relations; D058996:Quality Improvement / Q000458:organization & administration*