title: Developing practical wisdom in customer service.
authors: Assistant professor of clinical medicine and pediatrics, Departments of Internal Medicine and Pediatrics, Los Angeles County + University of Southern California Medical Center, Keck School of Medicine, Los Angeles, California; cynho@usc.edu.
authors: Cynthia H
authors: CH
authors: Ho
mesh_terms: D001291:Attitude of Health Personnel; D004645:Empathy; D010817:Physician-Patient Relations