title: Progress Monitoring in an Integrated Health Care System: Tracking Behavioral Health Vital Signs.
abstract: Progress monitoring implementation in an integrated health care system is a complex process that must address factors such as measurement, technology, delivery system care processes, patient needs and provider requirements. This article will describe how one organization faced these challenges by identifying the key decision points (choice of measure, process for completing rating scale, interface with electronic medical record and clinician engagement) critical to implementation. Qualitative and quantitative data will be presented describing customer and stakeholder satisfaction with the mental health progress monitoring tool (MHPMT) as well as organizational performance with key measurement targets.
authors.affiliation: Group Health Cooperative, 950 Pacific Ave Suite 900, Tacoma, WA, 98402, USA. steinfeld.b@ghc.org.
authors.forename: Bradley
authors.initials: B
authors.lastname: Steinfeld
authors.affiliation: Optum Health Care, Tacoma, USA.
authors.forename: Allie
authors.initials: A
authors.lastname: Franklin
authors.affiliation: Group Health Cooperative, 950 Pacific Ave Suite 900, Tacoma, WA, 98402, USA.
authors.forename: Brian
authors.initials: B
authors.lastname: Mercer
authors.affiliation: Group Health Cooperative, 950 Pacific Ave Suite 900, Tacoma, WA, 98402, USA.
authors.forename: Rebecca
authors.initials: R
authors.lastname: Fraynt
authors.affiliation: Group Health Research Institute, Seattle, USA.
authors.forename: Greg
authors.initials: G
authors.lastname: Simon
mesh_terms: D019033:Delivery of Health Care, Integrated; D057286:Electronic Health Records; D006801:Humans; D008603:Mental Health; D008605:Mental Health Services; D017063:Outcome Assessment, Health Care; D036301:Qualitative Research; D055986:Vital Signs
keywords: Behavioral health; Integrated health care system; Progress monitoring