title: Advancing a sociotechnical systems approach to workplace safety--developing the conceptual framework.
abstract: Traditional efforts to deal with the enormous problem of workplace safety have proved insufficient, as they have tended to neglect the broader sociotechnical environment that surrounds workers. Here, we advocate a sociotechnical systems approach that describes the complex multi-level system factors that contribute to workplace safety. From the literature on sociotechnical systems, complex systems and safety, we develop a sociotechnical model of workplace safety with concentric layers of the work system, socio-organisational context and the external environment. The future challenges that are identified through the model are highlighted.
  Understanding the environmental, organisational and work system factors that contribute to workplace safety will help to develop more effective and integrated solutions to deal with persistent workplace safety problems. Solutions to improve workplace safety need to recognise the broad sociotechnical system and the respective interactions between the system elements and levels.
authors.affiliation: a Department of Industrial and Systems Engineering, Center for Quality and Productivity Improvement , University of Wisconsin-Madison , Madison , USA.
authors.forename: Pascale
authors.initials: P
authors.lastname: Carayon
authors.forename: Peter
authors.initials: P
authors.lastname: Hancock
authors.forename: Nancy
authors.initials: N
authors.lastname: Leveson
authors.forename: Ian
authors.initials: I
authors.lastname: Noy
authors.forename: Laerte
authors.initials: L
authors.lastname: Sznelwar
authors.forename: Geert
authors.initials: G
authors.lastname: van Hootegem
mesh_terms: D006801:Humans; D016272:Occupational Health; D012449:Safety; D013597:Systems Analysis; D013598:Systems Theory; D017132:Workplace
keywords: complexity; sociotechnical system; system interactions; system levels; workplace safety
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