title: Staff learn the art of handling difficult conversations.
abstract: Nurses in north east England have been learning how best to broach potentially difficult conversations with patients as part of a continuing professional development programme.
mesh_terms: D001291:Attitude of Health Personnel; D003142:Communication; D006801:Humans; D009740:Nursing Staff / Q000193:education*; D036301:Qualitative Research; D006113:United Kingdom