title: [Clinical laboratory medicine: continuous amelioration with a book of objectives and satisfaction survey].
abstract: We report in this publication the use of two educational tools, a questionnaire of satisfaction and a training book, to improve the training of students during their internship in clinical laboratory at the "Pôle de biologie des Hôpitaux universitaires de Strasbourg" in France. First, the ongoing training was assessed by the interns with a questionnaire measuring satisfaction. The analysis of this questionnaire identified four key points to improve: 1) define the teaching objectives, 2) organize the training with a schedule, 3) revise certain teaching methods and 4) ensure better integration of the students in the team of medical biologists. After this assessment, we implemented a training book to answer these four points. Indeed, the training book presents the objectives, the schedule of training, and how to validate the educational objectives. A new assessment was performed again using the same methodology. Results showed an improvement in student satisfaction from 74 to 88 %. The questionnaire of satisfaction and the training book are presented in this article. The aim of the assessment of training combined with the training book is to incite the actors of the training (students and teachers) to continually improve the training. The objectives of the Pôle de Biologie are to obtain an 80 % satisfaction rate during the 6 months trainings and to reduce or eliminate dissatisfaction, and finally to ensure the validation by students of 80 to 100 % of their predetermined objectives.
authors: Laboratoire d'hormonologie, Plateau technique de biologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France, Université de Strasbourg, Strasbourg, France.
authors: Nathalie
authors: N
authors: Reix
authors: Laboratoire d'hormonologie, Plateau technique de biologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France, Université de Strasbourg, Strasbourg, France.
authors: Arnaud
authors: A
authors: Agin
authors: Université de Strasbourg, Strasbourg, France, Laboratoire d'immunologie, Plateau technique de biologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Seiamak
authors: S
authors: Bahram
authors: Université de Strasbourg, Strasbourg, France, Laboratoire de biochimie et biologie moléculaire, Plateau technique de biologie et hôpital de Hautepierre, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Nassim
authors: N
authors: Dali-Youcef
authors: Laboratoire d'hormonologie, Plateau technique de biologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France, Université de Strasbourg, Strasbourg, France.
authors: Daniel
authors: D
authors: Grucker
authors: Université de Strasbourg, Strasbourg, France, Laboratoire de bactériologie, Plateau technique de microbiologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Benoît
authors: B
authors: Jaulhac
authors: Université de Strasbourg, Strasbourg, France, Laboratoire de virologie, Plateau technique de microbiologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Quentin
authors: Q
authors: Lepiller
authors: Université de Strasbourg, Strasbourg, France, Laboratoire de biochimie et biologie moléculaire, Plateau technique de biologie et hôpital de Hautepierre, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Jean-Marc
authors: JM
authors: Lessinger
authors: Université de Strasbourg, Strasbourg, France, Laboratoire d'hématologie, Plateau technique de biologie et hôpital de Hautepierre, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Laurent
authors: L
authors: Mauvieux
authors: Université de Strasbourg, Strasbourg, France, Laboratoire d'hématologie, Plateau technique de biologie et hôpital de Hautepierre, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Laurie
authors: L
authors: Monier
authors: Université de Strasbourg, Strasbourg, France, Laboratoire de bactériologie, Plateau technique de microbiologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Frédéric
authors: F
authors: Schramm
authors: Université de Strasbourg, Strasbourg, France, Laboratoire de virologie, Plateau technique de microbiologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Françoise
authors: F
authors: Stoll-Keller
authors: Université de Strasbourg, Strasbourg, France, Laboratoire d'immunologie, Plateau technique de biologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Laurent
authors: L
authors: Vallat
authors: Université de Strasbourg, Strasbourg, France, Institut de médecine légale et Laboratoire de toxicologie, Université de Strasbourg, Les Hôpitaux Universitaires de Strasbourg, Strasbourg. Adresse actuelle : Institut médico-légal de Paris, Paris & Université Paris Descartes, Paris, France.
authors: Bertrand
authors: B
authors: Ludes
authors: Université de Strasbourg, Strasbourg, France, Laboratoire de parasitologie et mycologie médicale, Plateau technique de microbiologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Ermanno
authors: E
authors: Candolfi
authors: Université de Strasbourg, Strasbourg, France, Laboratoire de parasitologie et mycologie médicale, Plateau technique de microbiologie, Les Hôpitaux Universitaires de Strasbourg, Strasbourg, France.
authors: Denis
authors: D
authors: Filisetti
mesh_terms: D004493:Education / Q000379:methods / Q000592:standards*; D006040:Goals; D007588:Job Satisfaction; D013677:Medical Laboratory Science / Q000193:education*; D058996:Quality Improvement; D011996:Records; D011795:Surveys and Questionnaires
keywords: book of objectives; improvement; medical biology training; objectives; satisfaction survey