title: Measuring Maturity of Use for Electronic Medical Records (EMRs) in British Columbia: The Physician Information Technology Office (PITO).
abstract: This article examines British Columbia (BC)'s Physician Information Technology Office's efforts to measure and improve the use of electronic medical records (EMRs) by select practices in BC with an assessment of their progress using a maturity model, and targeted support. The follow-up assessments showed substantial increases in the physicians' scores resulting from action plans that comprised a series of tailored support activities. Specifically, there was an increase from 21% to 83% of physicians who could demonstrate that they used their EMRs as the principal method of record-keeping.
authors.affiliation: Works for Doctors of BC in the Practice Support Program Technology Group and holds a BSc and a Masters in Health Service Administration.
authors.forename: Carol
authors.initials: C
authors.lastname: Rimmer
authors.affiliation: Leads Benefits Realization for Canada Health Infoway and holds a BSc and an MBA.
authors.forename: Simon
authors.initials: S
authors.lastname: Hagens
authors.affiliation: Change & Evaluation Specialist at Canada Heath Infoway and holds a Masters in Nursing.
authors.forename: Anne
authors.initials: A
authors.lastname: Baldwin
authors.affiliation: Researcher, writer, and editor, and the principal of Wordstyle Productions. She specializes in health care writing and editing.
authors.forename: Carol J
authors.initials: CJ
authors.lastname: Anderson
mesh_terms: D001955:British Columbia; D057286:Electronic Health Records / Q000458:organization & administration* / Q000706:statistics & numerical data; D006801:Humans; D010820:Physicians / Q000706:statistics & numerical data*; D010818:Practice Patterns, Physicians' / Q000706:statistics & numerical data