title: Workplace violence in the emergency department: giving staff the tools and support to report.
abstract: Workplace violence is increasing across the nation's Emergency Departments, and nurses often perceive it as part of their job. Reporting processes were inconsistent, and nurses often did not know what acts constitute violence and underreported it. A staff nurse-led workgroup developed an initial survey and a reporting tool, and education was provided. A posteducation survey documented the reporting of violent acts has increased, and staff perceived the Emergency Department to be a safer environment.
authors.affiliation: Former Staff Nurse in the Department of Nursing, Emergency Department, at Mayo Clinic Hospital-Saint Marys campus, a Level I Trauma Center, and is now a Nursing Supervisor at the Gastrointestinal Procedural Center at Mayo Clinic in Rochester, MN. stene.julie@mayo.edu.
authors.forename: Julie
authors.initials: J
authors.lastname: Stene
authors.affiliation: Staff Nurse in the Department of Nursing, Emergency Department, at Mayo Clinic Hospital-Saint Marys campus, a Level I Trauma Center, in Rochester, MN. larson.erin@mayo.edu.
authors.forename: Erin
authors.initials: E
authors.lastname: Larson
authors.affiliation: Staff Nurse in the Department of Nursing, Emergency Department, at Mayo Clinic Hospital-Saint Marys campus, a Level I Trauma Center, in Rochester, MN. levy.maria@mayo.edu.
authors.forename: Maria
authors.initials: M
authors.lastname: Levy
authors.affiliation: Former Staff Nurse in the Department of Nursing, Emergency Department, at Mayo Clinic Hospital-Saint Marys campus, a Level I Trauma Center, in Rochester, MN, and is currently a Nurse Manager in the Emergency Department. dohlman.michon@mayo.edu.
authors.forename: Michon
authors.initials: M
authors.lastname: Dohlman
mesh_terms: D001291:Attitude of Health Personnel; D004506:Education, Nursing / Q000379:methods; D004636:Emergency Service, Hospital / Q000706:statistics & numerical data*; D006801:Humans; D015146:Midwestern United States / Q000453:epidemiology; D024802:Nurse's Role; D011795:Surveys and Questionnaires; D014754:Violence / Q000517:prevention & control / Q000706:statistics & numerical data*; D017132:Workplace