title: Reducing wrong patient selection errors: exploring the design space of user interface techniques.
abstract: Wrong patient selection errors are a major issue for patient safety; from ordering medication to performing surgery, the stakes are high. Widespread adoption of Electronic Health Record (EHR) and Computerized Provider Order Entry (CPOE) systems makes patient selection using a computer screen a frequent task for clinicians. Careful design of the user interface can help mitigate the problem by helping providers recall their patients' identities, accurately select their names, and spot errors before orders are submitted. We propose a catalog of twenty seven distinct user interface techniques, organized according to a task analysis. An associated video demonstrates eighteen of those techniques. EHR designers who consider a wider range of human-computer interaction techniques could reduce selection errors, but verification of efficacy is still needed.
authors.affiliation: Human-Computer Interaction Lab, Univ. of Maryland, College Park MD ; Department of Computer Science, Univ. of Maryland, College Park MD.
authors.forename: Awalin
authors.initials: A
authors.lastname: Sopan
authors.affiliation: Human-Computer Interaction Lab, Univ. of Maryland, College Park MD.
authors.forename: Catherine
authors.initials: C
authors.lastname: Plaisant
authors.affiliation: Psychiatry, Emergency Medicine, & Center for Medical Informatics, Yale University.
authors.forename: Seth
authors.initials: S
authors.lastname: Powsner
authors.affiliation: Human-Computer Interaction Lab, Univ. of Maryland, College Park MD ; Department of Computer Science, Univ. of Maryland, College Park MD.
authors.forename: Ben
authors.initials: B
authors.lastname: Shneiderman
mesh_terms: D057189:Checklist; D057286:Electronic Health Records; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D050316:Medical Order Entry Systems; D061214:Patient Safety; D014584:User-Computer Interface