title: Work Conditions and Health and Well-Being of Latina Hotel Housekeepers.
abstract: Hotel housekeepers are exposed to a plethora of disproportionately high work-induced hazards that can lead to adverse health consequences. Latina hotel housekeepers are rendered particularly vulnerable to elevated occupational hazards and resultant health strains due to their socioeconomic status, immigration status, language barriers, and lack of access to healthcare services. The findings from the 27 interviews with Latina hotel housekeepers indicated that the interviewees were exposed to physical, chemical, and social hazards in the workplace and suffered musculoskeletal injuries. In terms of psychological wellness, the time pressure of cleaning rooms quickly and work-related stress stemming from workplace mistreatment emerged as major work-related stressors. Recommendations are made for the introduction of multilevel interventions designed to prevent work-related injuries and illnesses and to promote healthier workplaces.
authors.affiliation: Department of Hospitality and Tourism Management, Rochester Institute of Technology, College of Applied Science and Technology, One Lomb Memorial Drive, Rochester, NY, 14623-5603, USA. y_hsieh@uncg.edu.
authors.forename: Yu-Chin
authors.initials: YC
authors.lastname: Hsieh
authors.affiliation: Complexity in Health Research Group, Department of Health and Kinesiology, Texas A&M University, TAMU 4243, Blocker 314-B, College Station, TX, 77843, USA.
authors.forename: Yorghos
authors.initials: Y
authors.lastname: Apostolopoulos
authors.affiliation: Department of Tourism, Events, and Attractions, Rosen College of Hospitality Management, University of Central Florida, 9907 Universal Boulevard, Orlando, FL, 32819, USA.
authors.forename: Sevil
authors.initials: S
authors.lastname: Sönmez
mesh_terms: D000223:Adaptation, Psychological; D000328:Adult; D054242:Emigrants and Immigrants / Q000523:psychology*; D004777:Environment; D005260:Female; D006304:Health Status; D006630:Hispanic or Latino / Q000523:psychology*; D006796:Household Work / Q000706:statistics & numerical data*; D006801:Humans; D008603:Mental Health; D008875:Middle Aged; D016272:Occupational Health; D060051:Occupational Injuries / Q000453:epidemiology / Q000517:prevention & control; D012449:Safety; D012923:Social Class; D013315:Stress, Psychological / Q000208:ethnology*; D013997:Time Factors; D017132:Workplace / Q000523:psychology*
keywords: Cleaners; Hotel employees; Immigrant workers; Occupational health; Work environment