title: Alternative dispute resolution trial.
authors.affiliation: Shrubbery Veterinary Centre, 65 Perry Street, Northfleet, Kent DA11 8RD.
authors.forename: David
authors.initials: D
authors.lastname: Mason
mesh_terms: D001007:Anxiety / Q000209:etiology; D034462:Dissent and Disputes; D006801:Humans; D017008:Negotiating / Q000379:methods*; D010817:Physician-Patient Relations; D012955:Societies, Medical / Q000458:organization & administration*; D013315:Stress, Psychological / Q000209:etiology; D006113:United Kingdom; D018634:Veterinarians / Q000523:psychology; D014730:Veterinary Medicine