title: EHR System MojTermin: Implementation and Initial Data Analysis.
abstract: Healthcare informatics has gained importance over the last several years. E-health systems on a national level have already been implemented in most European countries. Data generated by these systems are used to improve healthcare policies as well as health services. In this paper we present the system MojTermin (MyAppointment), as it evolves from a healthcare appointment engine to a complete national e-health system. We also present preliminary results from data gathered during the implementation of this system. In our analysis, we show how the system aided in the discovery of several specific socio-cultural phenomena, which led to governance changes in order to optimize resourses and raise the quality of the entire national healthcare system.
authors.affiliation: Faculty of Computer Science and Eng., Ss. Cyril and Methodius University in Skopje.
authors.forename: Goran
authors.initials: G
authors.lastname: Velinov
authors.affiliation: Faculty of Computer Science and Eng., Ss. Cyril and Methodius University in Skopje.
authors.forename: Boro
authors.initials: B
authors.lastname: Jakimovski
authors.affiliation: Ministry of Health.
authors.forename: Dragan
authors.initials: D
authors.lastname: Lesovski
authors.affiliation: Medical Faculty, Ss. Cyril and Methodius University in Skopje.
authors.forename: Daniela
authors.initials: D
authors.lastname: Ivanova Panova
authors.affiliation: DDNT, Sydney, Australia.
authors.forename: Dalibor
authors.initials: D
authors.lastname: Frtunik
authors.affiliation: Faculty of Computer Science and Eng., Ss. Cyril and Methodius University in Skopje.
authors.forename: Margita
authors.initials: M
authors.lastname: Kon-Popovska
mesh_terms: D001071:Appointments and Schedules; D000068598:Data Accuracy; D066264:Datasets as Topic; D057286:Electronic Health Records / Q000458:organization & administration*; D006115:Greece; D062527:Meaningful Use; D009313:National Health Programs / Q000458:organization & administration; D010360:Patient Transfer / Q000458:organization & administration*; D010865:Pilot Projects; D012017:Referral and Consultation / Q000458:organization & administration*