title: A Big Data-driven Model for the Optimization of Healthcare Processes.
abstract: Healthcare organizations increasingly navigate a highly volatile, complex environment in which technological advancements and new healthcare delivery business models are the only constants. In their effort to out-perform in this environment, healthcare organizations need to be agile enough in order to become responsive to these increasingly changing conditions. To act with agility, healthcare organizations need to discover new ways to optimize their operations. To this end, they focus on healthcare processes that guide healthcare delivery and on the technologies that support them. Business process management (BPM) and Service-Oriented Architecture (SOA) can provide a flexible, dynamic, cloud-ready infrastructure where business process analytics can be utilized to extract useful insights from mountains of raw data, and make them work in ways beyond the abilities of human brains, or IT systems from just a year ago. This paper presents a framework which provides healthcare professionals gain better insight within and across your business processes. In particular, it performs real-time analysis on process-related data in order reveal areas of potential process improvement.
authors.affiliation: Department of Digital Systems, University of Piraeus, Greece.
authors.forename: Vassiliki
authors.initials: V
authors.lastname: Koufi
authors.affiliation: Department of Digital Systems, University of Piraeus, Greece.
authors.forename: Flora
authors.initials: F
authors.lastname: Malamateniou
authors.affiliation: Department of Digital Systems, University of Piraeus, Greece.
authors.forename: George
authors.initials: G
authors.lastname: Vassilacopoulos
mesh_terms: D000067917:Cloud Computing; D066264:Datasets as Topic; D003695:Delivery of Health Care / Q000458:organization & administration*; D017146:Models, Organizational; D017064:Process Assessment, Health Care / Q000379:methods*; D058996:Quality Improvement / Q000458:organization & administration*