title: [The responsiveness of health care system and its characteristics].
abstract: The responsiveness of health care system is an indicator proposed by the World Health Organization to evaluate reaction of health care system to non-medical expectations of patient. The article presents results of analysis of responsiveness of health care system according the data of sociological survey of population of the Arkhangelskaia oblast. The sampling included 1416 respondents. According results of survey, such criteria as participation ofpatient in course of treatment, communicability and confidentiality received the least ofpositive values. The analysis of main components revealed two factors explaining 53% of dispersion of responsiveness of system.
authors.forename: S V
authors.initials: SV
authors.lastname: Shulgina
mesh_terms: D000328:Adult; D001110:Arctic Regions / Q000453:epidemiology; D006297:Health Services Accessibility / Q000592:standards* / Q000706:statistics & numerical data; D006801:Humans; D012426:Russia / Q000453:epidemiology