title: Cummings: More work to do to make the 6Cs universal.
authors.forename: Claire
authors.initials: C
authors.lastname: Read
mesh_terms: D001291:Attitude of Health Personnel; D004645:Empathy; D004739:England; D006801:Humans; D009732:Nursing Care / Q000458:organization & administration*; D009740:Nursing Staff / Q000523:psychology*; D017060:Patient Satisfaction; D013222:State Medicine / Q000458:organization & administration*