title: [Information needs of the health and diseases in users of healthcare services in Primary Care at Salamanca, Spain].
abstract: OBJECTIVE
  To learn, interpret and understand the information needs of health and disease in users of the healthcare services of the urban Primary Care of Salamanca.
  
  
  METHODS
  Qualitative research corresponding an exploratory qualitative/structural perspective.
  
  
  METHODS
  Primary Care. Urban area, Salamanca in 2007.
  
  
  METHODS
  Ten discussion groups, 2 composed of members of health-related associations and 8 primary care users, involved a total of 83 people. The structural variables considered are: gender, age, educational level and membership or not associations.
  
  
  METHODS
  Generate information to achieve information saturation in the discussion groups. Upon obtaining their informed consent, all subjects in the study participated in videotaped conversations, which were transcribed verbatim. Four researchers categorized the content, intentionality of discourse and developed the concept map. After categorization, triangulation and coding, content obtained was analysed with the NudistQ6 program.
  
  
  RESULTS
  Informative content suggest four information needs: health and prevention, early diagnosis, first aid and disease. Different intentions (information needs, watching, claim and improvement) and needs profiles are detected as structural variables. Major information needs are relate to diagnosis, prognosis and therapeutic options. There is agreement between the groups that the information transmitted to the patient must be intelligible, updated and coordinated among the different professionals and care levels.
  
  
  CONCLUSIONS
  Participants require information of a clinical nature to exercise their right to autonomy translating tendency to empower users as part of the social change.
authors.affiliation: Centro de Salud San Juan, Salamanca, España; Unidad de Investigación de Atención Primaria La Alamedilla, IBSAL, Salamanca, España. Electronic address: mercedes.bernad@hotmail.com.
authors.forename: Mercedes
authors.initials: M
authors.lastname: Bernad Vallés
authors.affiliation: Gerencia de Atención Primaria de Salamanca, Salamanca, España; Unidad de Investigación de Atención Primaria La Alamedilla, IBSAL, Salamanca, España.
authors.forename: José Ángel
authors.initials: JÁ
authors.lastname: Maderuelo Fernández
authors.affiliation: Centro de Salud La Alamedilla, Salamanca, España; Unidad de Investigación de Atención Primaria La Alamedilla, IBSAL, Salamanca, España.
authors.forename: Pilar
authors.initials: P
authors.lastname: Moreno González
mesh_terms: D006296:Health Services; D006801:Humans; D057226:Information Seeking Behavior; D020380:Needs Assessment; D011320:Primary Health Care; D036301:Qualitative Research; D012922:Social Change; D013030:Spain
keywords: Acceso a la información; Access to information; Atención primaria de salud; Focus groups; Grupos focales; Health services needs and demand; Investigación cualitativa; Necesidades y demandas de servicios de salud; Primary health care; Qualitative research