title: Nursing management of aggression in a Singapore emergency department: A qualitative study.
abstract: In Singapore, anecdotal evidence suggests that nurses are concerned about managing aggressive incidents in the emergency department. In this study, registered nurses' perceptions of managing aggressive patients in an emergency department were explored. Ten registered nurses from the emergency department of an acute public hospital in Singapore were interviewed. Four overarching themes emerged from the thematic analysis: (i) impact of aggressive patients on nurses; (ii) nursing assessment of aggressive behaviors; (iii) nursing management of aggressive behaviors; and (iv) organizational support and responsiveness. Further research is required to better support nurses to deliver optimal care for aggressive patients and achieve positive and effective outcomes.
authors.affiliation: Neuroscience Intensive Care, Tan Tock Seng Hospital, Singapore.
authors.forename: Mei Fen
authors.initials: MF
authors.lastname: Tan
authors.affiliation: Alice Lee Centre for Nursing Studies, Yong Loo Lin School of Medicine, National University of Singapore, Singapore.
authors.forename: Violeta
authors.initials: V
authors.lastname: Lopez
authors.affiliation: School of Nursing and Midwifery, University of Western Sydney, Sydney, New South Wales, Australia.
authors.forename: Michelle
authors.initials: M
authors.lastname: Cleary
mesh_terms: D000328:Adult; D000374:Aggression; D001291:Attitude of Health Personnel; D016529:Emergency Nursing; D004636:Emergency Service, Hospital; D005260:Female; D006801:Humans; D007407:Interviews as Topic; D008297:Male; D009723:Nurse-Patient Relations; D009730:Nursing Assessment; D009741:Nursing Staff, Hospital / Q000523:psychology*; D036301:Qualitative Research; D012846:Singapore
keywords: Singapore; aggression; education; emergency department; management; nurse