title: [How your team should deal with irritable patients].
authors.affiliation: , .
authors.forename: Reinhard
authors.initials: R
authors.lastname: Merz
mesh_terms: D000786:Anger; D005858:Germany; D006801:Humans; D007318:Inservice Training; D007508:Irritable Mood; D010824:Physicians' Offices; D011216:Practice Management, Medical; D011369:Professional-Patient Relations