title: Parliamentary and Health Service Ombudsman: addressing the failings.
abstract: John Tingle discusses the Patients Association follow-up report which details major failings in the way the Parliamentary and Health Service Ombudsman deals with NHS complaints.
authors.affiliation: Reader in Health Law, Nottingham Law School, Nottingham Trent University.
authors.forename: John
authors.initials: J
authors.lastname: Tingle
mesh_terms: D011057:Politics; D013222:State Medicine / Q000458:organization & administration / Q000592:standards*; D006113:United Kingdom