title: Kindness in a big business environment.
authors.affiliation: Teresa M. Treiger, RN-BC, MA, CHCQM-CM/TOC, CCM, is a Past President of CMSA and Director on the National Transitions of Care Coalition. She is Principal at Ascent Care Management, LLC, Quincy, MA, specializing in case management education, program design, consulting, and private case management. She is co-author/creator of COLLABORATE for Professional Case Management published by Wolters Kluwer in June 2015 and editor/creator of CMSA's Career and Knowledge Pathways' inaugural program Standards of Practice: The Foundation for Professional Excellence in Coordination of Care Across the Continuum.
authors.forename: Teresa M
authors.initials: TM
authors.lastname: Treiger
mesh_terms: D019090:Case Management; D003132:Commerce; D006801:Humans