title: Seven reasons you are losing patients to the competition.
abstract: Patients who choose elective procedures such as laser treatments, plastic surgery, Botox, fillers, bioidentical hormone therapy, or alternative medicine will leave your practice if their experience is anything less than favorable. This is true even if they get the results they were seeking. It is up to the office manager to create the right environment and engagement from the staff to ensure sustainability. This article offers seven reasons practices lose patients to the competition, and what to do to course-correct.
authors.forename: Marlene
authors.initials: M
authors.lastname: Chism
mesh_terms: D004465:Economic Competition; D006297:Health Services Accessibility; D006801:Humans; D008389:Marketing of Health Services; D011216:Practice Management, Medical / Q000458:organization & administration*; D011369:Professional-Patient Relations