title: Organization of Hospital Nursing, Provision of Nursing Care, and Patient Experiences With Care in Europe.
abstract: This study integrates previously isolated findings of nursing outcomes research into an explanatory framework in which care left undone and nurse education levels are of key importance. A moderated mediation analysis of survey data from 11,549 patients and 10,733 nurses in 217 hospitals in eight European countries shows that patient care experience is better in hospitals with better nurse staffing and a more favorable work environment in which less clinical care is left undone. Clinical care left undone is a mediator in this relationship. Clinical care is left undone less frequently in hospitals with better nurse staffing and more favorable nurse work environments, and in which nurses work less overtime and are more experienced. Higher proportions of nurses with a bachelor's degree reduce the effect of worse nurse staffing on more clinical care left undone.
authors.affiliation: Katholieke Universiteit Leuven, Leuven, Belgium luk.bruyneel@med.kuleuven.be.
authors.forename: Luk
authors.initials: L
authors.lastname: Bruyneel
authors.affiliation: Erasmus University Rotterdam, Rotterdam, Netherlands.
authors.forename: Baoyue
authors.initials: B
authors.lastname: Li
authors.affiliation: University of Basel, Basel, Switzerland.
authors.forename: Dietmar
authors.initials: D
authors.lastname: Ausserhofer
authors.affiliation: Katholieke Universiteit Leuven, Leuven, Belgium Erasmus University Rotterdam, Rotterdam, Netherlands.
authors.forename: Emmanuel
authors.initials: E
authors.lastname: Lesaffre
authors.affiliation: Katholieke Universiteit Leuven, Leuven, Belgium.
authors.forename: Irina
authors.initials: I
authors.lastname: Dumitrescu
authors.affiliation: University of Pennsylvania, Philadelphia, PA, USA.
authors.forename: Herbert L
authors.initials: HL
authors.lastname: Smith
authors.affiliation: University of Pennsylvania, Philadelphia, PA, USA.
authors.forename: Douglas M
authors.initials: DM
authors.lastname: Sloane
authors.affiliation: University of Pennsylvania, Philadelphia, PA, USA.
authors.forename: Linda H
authors.initials: LH
authors.lastname: Aiken
authors.affiliation: Katholieke Universiteit Leuven, Leuven, Belgium.
authors.forename: Walter
authors.initials: W
authors.lastname: Sermeus
mesh_terms: D005060:Europe; D006801:Humans; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D017060:Patient Satisfaction; D010561:Personnel Staffing and Scheduling; D011787:Quality of Health Care; D016526:Workload
keywords: baccalaureate nursing education; nursing administration research; patient satisfaction; personnel staffing and scheduling; work schedule tolerance