title: Emotional harm from disrespect: the neglected preventable harm.
authors.affiliation: Medicine and Health Care Quality, Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA.
authors.forename: Lauge
authors.identifier: http://orcid.org/0000-0002-9895-5176
authors.initials: L
authors.lastname: Sokol-Hessner
authors.affiliation: Health Care Quality, Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA.
authors.forename: Patricia Henry
authors.initials: PH
authors.lastname: Folcarelli
authors.affiliation: Health Care Quality, Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA.
authors.forename: Kenneth E F
authors.initials: KE
authors.lastname: Sands
mesh_terms: D004644:Emotions; D006801:Humans; D007297:Inpatients / Q000523:psychology*; D028723:Personhood; D011369:Professional-Patient Relations; D012941:Social Responsibility
keywords: Adverse events, epidemiology and detection; Never events; Patient safety; Root cause analysis