title: [Instrument for assessing the quality of mobile emergency pre-hospital care: content validation].
abstract: OBJECTIVE
  To validate an instrument to assess quality of mobile emergency pre-hospital care.
  
  
  METHODS
  A methodological study where 20 professionals gave their opinions on the items of the proposed instrument. The analysis was performed using Kappa test (K) and Content Validity Index (CVI), considering K> 0.80 and CVI ≥ 0.80.
  
  
  RESULTS
  Three items were excluded from the instrument: Professional Compensation; Job Satisfaction and Services Performed. Items that obtained adequate K and CVI indexes and remained in the instrument were: ambulance conservation status; physical structure; comfort in the ambulance; availability of material resources; user/staff safety; continuous learning; safety demonstrated by the team; access; welcoming; humanization; response time; costumer privacy; guidelines on care; relationship between professionals and costumers; opportunity for costumers to make complaints and multiprofessional conjunction/actuation.
  
  
  CONCLUSIONS
  The instrument to assess quality of care has been validated and may contribute to the evaluation of pre-hospital care in mobile emergency services.
authors.affiliation: Nursing Department, Universidade Federal do Rio Grande do Norte, Natal, RN, Brazil.
authors.forename: Rodrigo Assis Neves
authors.initials: RA
authors.lastname: Dantas
authors.affiliation: Nursing Department, Universidade Federal do Rio Grande do Norte, Natal, RN, Brazil.
authors.forename: Gilson de Vasconcelos
authors.initials: Gde V
authors.lastname: Torres
authors.affiliation: School of Nursing, Universidade de São Paulo, Sao Paulo, SP, Brazil.
authors.forename: Marina de Góes
authors.initials: Mde G
authors.lastname: Salvetti
authors.affiliation: Nursing Department, Universidade Federal do Rio Grande do Norte, Natal, RN, Brazil.
authors.forename: Daniele Vieira
authors.initials: DV
authors.lastname: Dantas
authors.affiliation: Nursing Department, Universidade Federal do Rio Grande do Norte, Natal, RN, Brazil.
authors.forename: Ana Elza Oliveira de
authors.initials: AE
authors.lastname: Mendonça
mesh_terms: D000328:Adult; D004632:Emergency Medical Services / Q000592:standards*; D005260:Female; D006801:Humans; D008297:Male; D011785:Quality Assurance, Health Care