title: [Computers in the consultation: can we stay patient-centered?].
abstract: Eletronic health records (EHR) are now part of most medical practices in many countries including Switzerland. Their use facilitates access and exchange of information among health professionals, improves the quality of medical care and decreases the number of medical errors. Even patients express their satisfaction with the use of EHR. However, it has been observed that use of EHR can modify patient-physician communication. The present article describes the different elements linked to EHR which can enhance or inhibit patient-physician communication. It also suggests strategies for improving it.
authors.forename: Cédric
authors.initials: C
authors.lastname: Lanier
authors.forename: Johanna
authors.initials: J
authors.lastname: Sommer
authors.forename: Noelle Junod
authors.initials: NJ
authors.lastname: Perron
mesh_terms: D003142:Communication; D003201:Computers / Q000706:statistics & numerical data*; D006801:Humans; D016347:Medical Records Systems, Computerized; D010342:Patient Acceptance of Health Care; D018802:Patient-Centered Care / Q000379:methods / Q000592:standards* / Q000639:trends; D010817:Physician-Patient Relations; D017410:Practice Guidelines as Topic; D012017:Referral and Consultation / Q000592:standards / Q000639:trends; D013557:Switzerland