title: Reducing alternate level of care days at Winchester District Memorial Hospital.
abstract: Winchester District Memorial Hospital has maintained near-zero alternative level of care census days for three consecutive years by focusing on partnerships, staff/physician engagement, and maintaining a circle of care with patients and families. The strategies and challenges faced revisiting internal discharge processes and linking directly to their local community through change management techniques are discussed.
authors.affiliation: Masters of Health Administration, Telfer School of Management, University of Ottawa, Ottawa, Ontario, Canada. mrico067@uottawa.ca.
authors.forename: Madeline
authors.initials: M
authors.lastname: Ricottone