title: [Telephone and coordination of intensive care in hospital].
abstract: The telephone is a central tool for the coordination of care in hospitals between the general wards and intensive care. Calls are short and frequent. They concern a wide variety of issues handled in parallel with other activities. This research, carried out by a Swiss team, examines the practices of telephone communication in hospitals.
authors.affiliation: Haute école de santé Arc, Haute école spécialisée de Suisse occidentale, Espace de l'Europe 11, CH-2000 Neuchâtel, Suisse.
authors.forename: Carla
authors.initials: C
authors.lastname: Vaucher
authors.affiliation: Haute école de santé Arc, Haute école spécialisée de Suisse occidentale, Espace de l'Europe 11, CH-2000 Neuchâtel, Suisse. Electronic address: esther.gonzalezmartinez@he-arc.ch.
authors.forename: Esther
authors.initials: E
authors.lastname: González-Martínez
mesh_terms: D003142:Communication; D003422:Critical Care / Q000379:methods / Q000458:organization & administration*; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D007400:Interprofessional Relations; D013689:Telephone / Q000706:statistics & numerical data*
keywords: Suisse; Switzerland; communication; coordination; infirmière; intensive care; nurse; soins intensifs; telephone; téléphone