title: How Can Decision Making Be Improved?
abstract: The optimal moment to address the question of how to improve human decision making has arrived. Thanks to 50 years of research by judgment and decision-making scholars, psychologists have developed a detailed picture of the ways in which human judgment is bounded. This article argues that the time has come to focus attention on the search for strategies that will improve bounded judgment because decision-making errors are costly and are growing more costly, decision makers are receptive, and academic insights are sure to follow from research on improvement. In addition to calling for research on improvement strategies, this article organizes the existing literature pertaining to improvement strategies and highlights promising directions for future research.
authors.affiliation: University of Pennsylvania kmilkman@wharton.upenn.edu.
authors.forename: Katherine L
authors.initials: KL
authors.lastname: Milkman
authors.affiliation: New York University.
authors.forename: Dolly
authors.initials: D
authors.lastname: Chugh
authors.affiliation: Harvard University.
authors.forename: Max H
authors.initials: MH
authors.lastname: Bazerman