title: [Calling patients on the eve of their day surgery procedure].
abstract: In day surgery, the call on the eve of the procedure is a key stage in the patient's care pathway. Systematically carried out by the nurse, it helps to establish a relationship of trust with the nursing team. Through this exchange, the nurse ensures various aspects of the patient management are taken care of and optimises the organisation of the following day's programme. A team from Pau shares its practice.
authors.affiliation: Centre hospitalier de Pau, 4, bd Hauterive, 64400 Pau, France.
authors.forename: Marie
authors.initials: M
authors.lastname: Boule
authors.affiliation: Centre hospitalier de Pau, 4, bd Hauterive, 64400 Pau, France.
authors.forename: Véronique
authors.initials: V
authors.lastname: Darribère
authors.affiliation: Centre hospitalier de Pau, 4, bd Hauterive, 64400 Pau, France.
authors.forename: Nathalie
authors.initials: N
authors.lastname: Derouard
authors.affiliation: Centre hospitalier de Pau, 4, bd Hauterive, 64400 Pau, France.
authors.forename: Maryline
authors.initials: M
authors.lastname: Goyenetche
authors.affiliation: Centre hospitalier de Pau, 4, bd Hauterive, 64400 Pau, France.
authors.forename: Christel
authors.initials: C
authors.lastname: Peyroulet
authors.affiliation: Centre hospitalier de Pau, 4, bd Hauterive, 64400 Pau, France. Electronic address: marie-monique.coquet@ch-pau.fr.
authors.forename: Marie-Monique
authors.initials: MM
authors.lastname: Coquet
mesh_terms: D000556:Ambulatory Surgical Procedures / Q000379:methods*; D003142:Communication; D006801:Humans; D024802:Nurse's Role; D010346:Patient Care Management; D013689:Telephone
keywords: appel téléphonique; chirurgie ambulatoire; confiance; infirmière; nurse; organisation; outpatient surgery; phone call; trust