title: Workforce planning for urgent care services.
abstract: Due to major changes in how emergency care is delivered across different communities, one emergency department is no longer like another. Some have separate minor injury provision, some are general departments that cater for all types of patient, while others are designated major trauma centres. These differences in patient profile affect the required numbers and skill mix of nursing establishments so that the nursing workforce in each cannot be predicated on patient numbers alone. This article describes the development by the RCN Emergency Care Association of an evidence-based staffing tool and how it can be used in practice.
authors.forename: Janet
authors.initials: J
authors.lastname: Youd
mesh_terms: D016529:Emergency Nursing / Q000706:statistics & numerical data*; D004636:Emergency Service, Hospital; D006801:Humans; D009741:Nursing Staff, Hospital / Q000600:supply & distribution*; D010561:Personnel Staffing and Scheduling; D010934:Planning Techniques; D012956:Societies, Nursing; D013222:State Medicine / Q000458:organization & administration*; D014218:Triage; D006113:United Kingdom; D000078329:Workforce; D016526:Workload
keywords: Jones Dependency Tool; Manchester Triage System; Workforce; patient acuity; patient dependency; staffing tool; workload