title: Development and pilot testing the Family Conference Rating Scale: A tool aimed to assess interprofessional patient-centred communication and collaboration competencies.
abstract: There is a paucity of evidence-based literature on the essential communication and collaboration skills to guide health care teams in conducting and assessing their performance in the Family Conference (FC). The authors developed and collected validity evidence for a rating scale of team FC performance, the Family Conference Rating Scale (FCRS). In phase 1, essential FC communication and collaboration skills were identified through a review of existing communication tools and literature on team functioning; a draft 34-item scale was developed. In phase 2, the scale was narrowed to a 6-category, 9-point scale with descriptors of expected behaviours through an iterative process: testing of the scale on 10 FC transcripts by two experts, soliciting feedback from a focus group of seven health care providers, and testing by non-experts on 49 live FCs. In phase 3, scores on the revised scale were validated by 10 health care providers from different disciplines by rating three videos of FCs of variable quality. Raters were able to detect inter-video variation in FC quality. The reliability of the FCRS was 0.95 and the inter-rater reliability, 0.68. The FCRS may enhance the ability of health professions educators to teach and assess interprofessional patient-centred communication and collaboration competencies.
authors.affiliation: a Department of Medicine, Division of Physical Medicine and Rehabilitation , University of Ottawa , Ottawa , Ontario , Canada .
authors.forename: Sue
authors.initials: S
authors.lastname: Dojeiji
authors.affiliation: b Department of Medicine, Division of Geriatric Medicine , University of Ottawa , Ottawa , Ontario , Canada , and.
authors.forename: Anna
authors.initials: A
authors.lastname: Byszewski
authors.affiliation: c Department of Innovation in Medical Education , University of Ottawa , Ottawa , Ontario , Canada.
authors.forename: Tim
authors.initials: T
authors.lastname: Wood
mesh_terms: D002983:Clinical Competence; D003142:Communication; D003299:Cooperative Behavior; D006282:Health Personnel / Q000193:education*; D006801:Humans; D007400:Interprofessional Relations; D010348:Patient Care Team; D018802:Patient-Centered Care; D010865:Pilot Projects; D024382:Professional Role; D011368:Professional-Family Relations
keywords: Communication; interdisciplinary; interprofessional collaboration; interprofessional practice; interprofessional research; quantitative method; team-based practice