title: [Risk assessment of work-related stress: the case of a public administration].
abstract: The paper describes a case study of work related stress assessment in a public administration, based on an objective methodology (Romano, 2009). The Ispes1 forms (2010) have been used to perform the assessment. They have been filled during some focus group in which 45 workers have been involved, divided into 7 homogeneous groups relying on their department, back-office vs front-office typology of work and the office collocation. According to the Grounded Theory perspective, through the content analysis three further risk factors arose, comparing to the Ispesl forms, such as: (a) the quality of communication, (b) the relationship among and with leaders and colleagues, (c) the presence of discriminatory behaviours. Hence, on the basis of the results, mostly for a deeper analysis of work related stress assessment in a public administration, we suggest to consider these further risk factors.
authors.forename: Michela
authors.initials: M
authors.lastname: Loi
authors.forename: Benedetta
authors.initials: B
authors.lastname: Bellò
authors.forename: Veronica
authors.initials: V
authors.lastname: Mattana
mesh_terms: D002055:Burnout, Professional / Q000453:epidemiology* / Q000209:etiology; D017144:Focus Groups; D006077:Government Agencies; D006801:Humans; D007558:Italy / Q000453:epidemiology; D009817:Office Management / Q000706:statistics & numerical data*; D011635:Public Health Administration; D018570:Risk Assessment; D012307:Risk Factors; D011795:Surveys and Questionnaires; D016526:Workload / Q000523:psychology* / Q000706:statistics & numerical data*; D017132:Workplace / Q000523:psychology*