title: Trust and trust relations from the providers' perspective: the case of the healthcare system in India.
abstract: Commentators suggest that there is an erosion of trust in the relations between different actors in the health system in India. This paper presents the results of an exploratory study of the situation of providers in an urban setting in western India, the nature of their relations in terms of trust and what influences these relations. The data on relationships of trust were collected through interviews and focus group discussions with key informants, including public and private providers, regulators, managers and societal actors, such as patients/citizens, politicians and the media.
authors.affiliation: Senior Fellow, Gokhale Institute of Politics and Economics, BMCC Road, Pune 411 004 INDIA; KIT Royal Tropical Institute, Amsterdam, The Netherlands,. S.Kane@kit.nl.
authors.forename: Sumit
authors.initials: S
authors.lastname: Kane
authors.affiliation: Professor, Sociology and Social Research, School of Social Policy, University of Kent, Cornwallis North East, Canterbury, Kent, United Kingdom,. M.W.Calnan@kent.ac.uk.
authors.forename: Michael
authors.initials: M
authors.lastname: Calnan
authors.affiliation: Reader, Gokhale Institute of Politics and Economics, BMCC Road, Pune 411 004, India,. anjaliradkar@yahoo.co.in.
authors.forename: Anjali
authors.initials: A
authors.lastname: Radkar
mesh_terms: D001291:Attitude of Health Personnel; D001294:Attitude to Health; D003695:Delivery of Health Care; D017144:Focus Groups; D006801:Humans; D007194:India; D007398:Interpersonal Relations; D035502:Trust; D014505:Urban Population