title: Management in Ambulance Services: Communicative Challenges.
abstract: Managers in ambulance services face many communicative challenges in their interaction with employees working as paramedics in prehospital medical practices. This series of three articles will focus on some of these challenges. This first article clarifies the context of manager-employee communication in ambulance work. The second article will present a study of how supervising ambulance managers and paramedics communicate, and the third will discuss how this communication can be improved. All the articles accentuate the same general point: organizational performance in prehospital medical practice depends on successful communication between managers and paramedics.
authors.forename: Halvor
authors.initials: H
authors.lastname: Nordby
mesh_terms: D000552:Ambulances; D003142:Communication; D004632:Emergency Medical Services; D006801:Humans; D015274:Interdepartmental Relations; D011216:Practice Management, Medical