title: Lean back, listen, and own up.
authors.affiliation: Sharon Murphy Enright, B.S.Pharm., M.B.A., is President and Chief Executive Officer, EnvisionChange LLC, Atlanta, GA (smenright@gmail.com).
authors.forename: Sharon Murphy
authors.initials: SM
authors.lastname: Enright
mesh_terms: D003695:Delivery of Health Care; D004059:Diffusion of Innovation; D006801:Humans; D008508:Medication Errors; D061214:Patient Safety