Use of Self-Service Query Tools Varies by Experience and Research Knowledge.
The lack of understanding of user experience with self-service query tools is a barrier to designing effective query tools and is what propelled this study. User actions were documented and transformed into networks of actions for qualitative analysis. Proficient use of self-service query tools requires significant technical experience. To decrease the user learning curve, additional user education is necessary for novice users.
Department of Biomedical Informatics, Columbia University, New York, NY, USA.
Gregory W
GW
Hruby
Department of Biomedical Informatics, Cornel University, New York, NY, USA.
Jessica
J
Ancker
Department of Biomedical Informatics, Columbia University, New York, NY, USA.
Chunhua
C
Weng
D035843:Biomedical Research / Q000706:statistics & numerical data*; D003197:Computer Literacy / Q000706:statistics & numerical data; D057286:Electronic Health Records / Q000706:statistics & numerical data*; D007722:Health Knowledge, Attitudes, Practice; D011361:Professional Competence / Q000706:statistics & numerical data*; D012984:Software / Q000706:statistics & numerical data*; D057170:Translational Research, Biomedical / Q000706:statistics & numerical data; D014600:Utilization Review; D064878:Web Browser / Q000706:statistics & numerical data*