Do not assume that no news is good news: test result management and communication in primary care.
Department of Medicine, Mount Sinai Hospital, Toronto, Ontario, Canada Department of Medicine, University of Toronto, Toronto, Ontario, Canada.
Janice L
JL
Kwan
Department of Medicine, Mount Sinai Hospital, Toronto, Ontario, Canada Department of Medicine, University of Toronto, Toronto, Ontario, Canada.
Peter
P
Cram
D003142:Communication; D006801:Humans; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D011320:Primary Health Care; D014342:Truth Disclosure
Laboratory medicine; Patient safety; Patient satisfaction