Using social connection information to improve opinion mining: Identifying negative sentiment about HPV vaccines on Twitter.
The manner in which people preferentially interact with others like themselves suggests that information about social connections may be useful in the surveillance of opinions for public health purposes. We examined if social connection information from tweets about human papillomavirus (HPV) vaccines could be used to train classifiers that identify anti-vaccine opinions. From 42,533 tweets posted between October 2013 and March 2014, 2,098 were sampled at random and two investigators independently identified anti-vaccine opinions. Machine learning methods were used to train classifiers using the first three months of data, including content (8,261 text fragments) and social connections (10,758 relationships). Connection-based classifiers performed similarly to content-based classifiers on the first three months of training data, and performed more consistently than content-based classifiers on test data from the subsequent three months. The most accurate classifier achieved an accuracy of 88.6% on the test data set, and used only social connection features. Information about how people are connected, rather than what they write, may be useful for improving public health surveillance methods on Twitter.
Centre for Health Informatics, Australian Institute of Health Innovation, Macquarie University NSW, Australia.
Xujuan
X
Zhou
Centre for Health Informatics, Australian Institute of Health Innovation, Macquarie University NSW, Australia.
Enrico
E
Coiera
Centre for Health Informatics, Australian Institute of Health Innovation, Macquarie University NSW, Australia.
Guy
G
Tsafnat
Centre for Health Informatics, Australian Institute of Health Innovation, Macquarie University NSW, Australia.
Diana
D
Arachi
Centre for Health Informatics, Australian Institute of Health Innovation, Macquarie University NSW, Australia.
Mei-Sing
MS
Ong
Centre for Health Informatics, Australian Institute of Health Innovation, Macquarie University NSW, Australia.
Adam G
AG
Dunn
D001294:Attitude to Health; D057225:Data Mining / Q000379:methods*; D009323:Natural Language Processing; D053918:Papillomavirus Vaccines; D011639:Public Opinion; D061108:Social Media / Q000706:statistics & numerical data*; D012944:Social Support; D014611:Vaccination / Q000523:psychology*
D053918:Papillomavirus Vaccines