User-Centered Design of Health Care Software Development: Towards a Cultural Change.
Health care software gets better user efficiency, efficacy and satisfaction when the software is designed with their users' needs taken into account. However, it is not trivial to change the practice of software development to adopt user-centered design. In order to produce this change in the Health Informatics Department of the Hospital Italiano de Buenos Aires, a plan was devised and implemented. The article presents the steps of the plan, shows how the steps were carried on, and reflects on the lessons learned through the process.
Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
Enrique
E
Stanziola
Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
María Quispe
MQ
Uznayo
Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
Juan Marcos
JM
Ortiz
Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
Mariana
M
Simón
Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
Carlos
C
Otero
Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
Fernando
F
Campos
Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
Daniel
D
Luna
D001118:Argentina; D006804:Ergonomics / Q000379:methods*; D008491:Medical Informatics Applications; D015279:Organizational Culture; D012985:Software Design; D014584:User-Computer Interface