The EU-project United4Health: User-Centred Design and Evaluation of a Collaborative Information System for a Norwegian Telehealth Service.
This study presents the user-centred design and evaluation process of a Collaborative Information System (CIS), developed for a new telehealth service for remote monitoring of chronic obstructive pulmonary disease patients after hospital discharge. The CIS was designed based on the information gathered in a workshop, where target end-users described the context of use, a telehealth workflow and their preferred ways of interaction with the solution. Evaluation of the iterative refinements were made through user tests, semi-structured interviews and a questionnaire. A field trial reported results on the ease of use and user satisfaction during the interaction with the fully developed system. The implemented CIS was successfully deployed within the secured Norwegian Health Network. The research was a result of cooperation between international partners within the EU FP7 project United4Health.
Centre for eHealth and Healthcare Technology, University of Agder, Norway.
Berglind
B
Smaradottir
Centre for eHealth and Healthcare Technology, University of Agder, Norway.
Martin
M
Gerdes
Centre for eHealth and Healthcare Technology, University of Agder, Norway.
Santiago
S
Martinez
Centre for eHealth and Healthcare Technology, University of Agder, Norway.
Rune
R
Fensli
D005062:European Union / Q000458:organization & administration; D066275:Health Information Exchange; D063005:Health Information Systems / Q000458:organization & administration*; D007391:International Cooperation; D017146:Models, Organizational; D009313:National Health Programs / Q000458:organization & administration*; D009664:Norway; D009937:Organizational Objectives; D017216:Telemedicine / Q000458:organization & administration*