Physician behavioral adaptability: A model to outstrip a "one size fits all" approach.
OBJECTIVE
Based on a literature review, we propose a model of physician behavioral adaptability (PBA) with the goal of inspiring new research. PBA means that the physician adapts his or her behavior according to patients' different preferences. The PBA model shows how physicians infer patients' preferences and adapt their interaction behavior from one patient to the other. We claim that patients will benefit from better outcomes if their physicians show behavioral adaptability rather than a "one size fits all" approach.


METHODS
This literature review is based on a literature search of the PsycINFO(®) and MEDLINE(®) databases.


RESULTS
The literature review and first results stemming from the authors' research support the validity and viability of parts of the PBA model. There is evidence suggesting that physicians are able to show behavioral flexibility when interacting with their different patients, that a match between patients' preferences and physician behavior is related to better consultation outcomes, and that physician behavioral adaptability is related to better consultation outcomes.


CONCLUSIONS
Training of physicians' behavioral flexibility and their ability to infer patients' preferences can facilitate physician behavioral adaptability and positive patient outcomes.
Department of Organizational Behavior, University of Lausanne, Lausanne, Switzerland. Electronic address: valerie.carrard@unil.ch.
Valérie
V
Carrard
Department of Organizational Behavior, University of Lausanne, Lausanne, Switzerland.
Marianne
M
Schmid Mast
D001291:Attitude of Health Personnel; D003142:Communication; D005260:Female; D006801:Humans; D008297:Male; D010358:Patient Participation; D057240:Patient Preference; D018802:Patient-Centered Care / Q000379:methods*; D010817:Physician-Patient Relations; D010820:Physicians / Q000523:psychology*
Patient-centeredness; Patient’s preferences; Physician behavioral adaptability; Physician–patient communication