Availability Communication: Requirements for an Awareness System to Support Nurses' Handling of Nurse Calls.
The recent development of mobile technologies allows nurses to receive different types of requests anywhere. However, the interruptions generated by these devices often presents a challenge for nurses in their daily work in a hospital department. In previous inquires we have investigated nurses' strategies to managing technology-mediated interruptions in the form of nurse calls. This study reports on an effort to co-design a system that supports an important strategy employed by nurses. Through the involvement of domain experts, the study elicits requirements for an awareness system to support nurses' collaborative effort in handling nurse calls.
Norwegian Research Centre for Electronic Patient Records, Norwegian University of Science and Technology, Trondheim, Norway.
Joakim
J
Klemets
Norwegian Research Centre for Electronic Patient Records, Norwegian University of Science and Technology, Trondheim, Norway.
Pieter
P
Toussaint
D001364:Awareness; D040421:Cell Phone; D006747:Hospital Communication Systems; D063731:Mobile Applications; D020380:Needs Assessment; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D014584:User-Computer Interface; D016526:Workload