Service Quality: A Main Determinant Factor for Health Information System Success in Low-resource Settings.
With the increasing implementation of different health information systems in developing countries, there is a growing need to measure the main determinants of their success. The results of this evaluation study on the determinants of HIS success in five low resource setting hospitals show that service quality is the main determinant factor for information system success in those kind of settings.
Institute of Medical Informatics, University of Münster, Germany.
Binyam
B
Tilahun
Institute of Medical Informatics, University of Münster, Germany.
Fleur
F
Fritz
D000328:Adult; D003258:Consumer Behavior; D003906:Developing Countries; D005260:Female; D063005:Health Information Systems / Q000592:standards*; D006801:Humans; D008297:Male; D015397:Program Evaluation; D011795:Surveys and Questionnaires