Chinese school teachers' organizational citizenship behavior (OCB): Predictors and outcomes.
Teacher's organizational citizenship behavior (OCB) is a multifaceted construct that is critical to school effectiveness and to the education enterprise. Four hundred ninety-three teachers in eight different cities on the Chinese mainland were surveyed using the OCB scale developed by Bo Shiuan Cheng, a Taiwanese scholar. The antecedent and outcome variables of OCB were examined in this study. The results showed that the teachers' attitudinal characteristics of career satisfaction and career commitment, and the dispositional characteristic of locus of control, influenced teachers' OCB. In addition, teachers' OCB influenced their work performance as well as their career and organizational turnover intention. The implications of this study suggest a base of knowledge from which school administrators could enhance their school's organizational function and retain teachers.
Department of Social Psychology, Zhou Enlai School of Government, Nankai University, Tianjin City, China.
Xia
X
Li
career commitment; career satisfaction; locus of control; organizational citizenship behavior; performance; turnover intention