title: Why empathy may be the best risk management strategy.
authors: Beth Thomas
authors: BT
authors: Hertz
mesh_terms: D004645:Empathy; D006801:Humans; D008318:Malpractice / Q000331:legislation & jurisprudence; D019300:Medical Errors / Q000331:legislation & jurisprudence / Q000523:psychology; D010817:Physician-Patient Relations; D012308:Risk Management; D014342:Truth Disclosure