title: It is unclear how the NHS defines 'fluent' - or how it will find staff.
abstract: Asking staff to speak fluent English is well and good, but how will 'fluent' be defined? I have worked alongside colleagues for whom English is their first and only language, yet their manner of speech is appalling.
authors: Terry
authors: T
authors: Gammell
mesh_terms: D003144:Communication Barriers; D007802:Language; D009723:Nurse-Patient Relations; D009740:Nursing Staff / Q000592:standards; D013060:Speech; D013222:State Medicine / Q000592:standards*; D006113:United Kingdom