A testament to falling standards - or to greater transparency?
A staggering 205,289 written complaints were made to the NHS in England in 2014/15, equating to 562 per day.
Jennifer
J
Sprinks
D006801:Humans; D009313:National Health Programs / Q000706:statistics & numerical data*; D005791:Patient Care / Q000592:standards; D017060:Patient Satisfaction / Q000706:statistics & numerical data; D011369:Professional-Patient Relations; D011787:Quality of Health Care; D013222:State Medicine / Q000592:standards*; D006113:United Kingdom