Computational Psychometrics in Communication and Implications in Decision Making.
Recent investigations emphasized the role of communication features on behavioral trust and reciprocity in economic decision making but no studies have been focused on the effect of communication on affective states in such a context. Thanks to advanced methods of computational psychometrics, in this study, affective states were deeply examined using simultaneous and synchronized recordings of gazes and psychophysiological signals in 28 female students during an investment game. Results showed that participants experienced different affective states according to the type of communication (personal versus impersonal). In particular, participants involved in personal communication felt more relaxed than participants involved in impersonal communication. Moreover, personal communication influenced reciprocity and participants' perceptions about trust and reciprocity. Findings were interpreted in the light of the Arousal/Valence Model and self-disclosure process.
Applied Technology for Neuro-Psychology Lab, IRCCS Istituto Auxologico Italiano, Via Ariosto 13, 20145 Milan, Italy.
Pietro
P
Cipresso
Department of Psychology, Catholic University of the Sacred Heart, Largo Gemelli 1, 20123 Milan, Italy.
Daniela
D
Villani
Department of Psychology, Catholic University of the Sacred Heart, Largo Gemelli 1, 20123 Milan, Italy.
Claudia
C
Repetto
Social Psychology Research Group (EA 4163), Université Lumière Lyon 2, 5 avenue Pierre Mendès-France, 69656 Bron, France.
Lucia
L
Bosone
IULM University-Milan, Via Carlo Bo 8, 20143 Milan, Italy.
Anna
A
Balgera
IULM University-Milan, Via Carlo Bo 8, 20143 Milan, Italy.
Maurizio
M
Mauri
IULM University-Milan, Via Carlo Bo 8, 20143 Milan, Italy.
Marco
M
Villamira
Department of Psychology, Catholic University of the Sacred Heart, Largo Gemelli 1, 20123 Milan, Italy.
Alessandro
A
Antonietti
Applied Technology for Neuro-Psychology Lab, IRCCS Istituto Auxologico Italiano, Via Ariosto 13, 20145 Milan, Italy ; Department of Psychology, Catholic University of the Sacred Heart, Largo Gemelli 1, 20123 Milan, Italy.
Giuseppe
G
Riva
D000328:Adult; D000339:Affect / Q000502:physiology; D001143:Arousal / Q000502:physiology; D003142:Communication; D003657:Decision Making; D004644:Emotions / Q000502:physiology; D005260:Female; D006801:Humans; D008960:Models, Psychological; D011594:Psychometrics / Q000379:methods* / Q000706:statistics & numerical data; D011601:Psychophysics; D012815:Signal Processing, Computer-Assisted; D055815:Young Adult