The role of nutrition labels and advertising claims in altering consumers' evaluation and choice.
Despite policy efforts, consumers' well-informed healthful choice is a challenge. Due to increasing number of benefit claims advertising taste or health front of pack (FOP), consumers face the dilemma to trade taste for health. To understand the mechanisms underlying food evaluation, this study investigates the health-pleasure trade-off and its effect on consumers' choice. 240 EU consumers took part in a taste experiment, after being presented with the product FOP. Half of the products carried a nutrition label FOP, respectively, reduced fat for potato chips, reduced sugar for cereal bars. Further, one third of the products carried health benefit claim, one third taste benefit claim, and one third no additional claim FOP. Attention to information and its effect on experienced taste, health perception and the buying intention were measured. The results show that the message displayed FOP altered consumers evaluation and choice. The effectiveness of the FOP message further depended on consumers' health motivation and the healthfulness perception of carrier products. The outcomes are summarized in a framework of health-pleasure trade-off. Current findings call for the establishment of standards to avoid the use of misleading information FOP.
Department of Corporate and Marketing Communication, University of Twente, De Zul 10, 7522NJ, Enschede, The Netherlands. Electronic address: s.e.bialkova@utwente.nl.
Svetlana
S
Bialkova
Department of Corporate and Marketing Communication, University of Twente, De Zul 10, 7522NJ, Enschede, The Netherlands. Electronic address: l.c.sasse@student.utwente.nl.
Lena
L
Sasse
Department of Corporate and Marketing Communication, University of Twente, De Zul 10, 7522NJ, Enschede, The Netherlands. Electronic address: a.fenko@utwente.nl.
Anna
A
Fenko
D000293:Adolescent; D000328:Adult; D000329:Advertising / Q000379:methods*; D001294:Attitude to Health; D002755:Choice Behavior; D003258:Consumer Behavior; D005260:Female; D005515:Food Labeling / Q000379:methods*; D005518:Food Preferences / Q000523:psychology*; D005858:Germany; D015438:Health Behavior; D006801:Humans; D008297:Male; D008875:Middle Aged; D009042:Motivation; D055697:Taste Perception; D055815:Young Adult
Advertising (health/hedonic) claims; Buying intention; Health; Nutrition labels; Taste