title: TOTAL QUALITY MANAGEMENT. Richmond Ambulance Authority uses technology to enhance its QA/QI process.
authors.forename: Michael
authors.initials: M
authors.lastname: Gerber
authors.forename: Rob
authors.initials: R
authors.lastname: Lawrence
mesh_terms: D000552:Ambulances / Q000458:organization & administration*; D003201:Computers; D012984:Software; D017749:Total Quality Management / Q000379:methods* / Q000458:organization & administration