title: Insulin Pumps and Remote Software Updates: A New Way Forward.
abstract: This article discusses the future direction of insulin pump technology and its relationship to the software update process. A user needs analysis revealed that respondents wanted an insulin pump software update process to function much in the same way as smartphone updates. Users of insulin pumps have the same expectations as with other ubiquitous technology such as smartphones, tablets, and laptops. The development of a software update system within a regulated environment that meets the needs of insulin pump users by allowing optional software updates that provide access to pump improvements, feature additions, or access to algorithms that provide therapy-changing technologies is a new way forward for the management of a complicated disease that affects more than 450,000 people using insulin pumps in the United States.
authors.affiliation: Tandem Diabetes Care, Inc, San Diego, CA, USA nschaeffer@tandemdiabetes.com.
authors.forename: Noel E
authors.initials: NE
authors.lastname: Schaeffer
authors.affiliation: Senseonics, Germantown, MD, USA.
authors.forename: Linda J
authors.initials: LJ
authors.lastname: Parks
authors.affiliation: Tandem Diabetes Care, Inc, San Diego, CA, USA.
authors.forename: Erik T
authors.initials: ET
authors.lastname: Verhoef
authors.affiliation: Tandem Diabetes Care, Inc, San Diego, CA, USA.
authors.forename: Corey A
authors.initials: CA
authors.lastname: Morgan
authors.affiliation: Tandem Diabetes Care, Inc, San Diego, CA, USA.
authors.forename: Mikhail
authors.initials: M
authors.lastname: Stal
mesh_terms: D000328:Adult; D000368:Aged; D000465:Algorithms; D003920:Diabetes Mellitus / Q000188:drug therapy*; D005260:Female; D006801:Humans; D007332:Insulin Infusion Systems; D008297:Male; D008875:Middle Aged; D010353:Patient Education as Topic / Q000379:methods; D017060:Patient Satisfaction; D012984:Software; D011795:Surveys and Questionnaires
keywords: human factors research; insulin pump; software update; user experience research; user research; user-centered design