title: Health information needs, sources, and barriers of primary care patients to achieve patient-centered care: A literature review.
abstract: To synthesize findings from previous studies assessing information needs of primary care patients on the Internet and other information sources in a primary care setting. A systematic review of studies was conducted with a comprehensive search in multiple databases including OVID MEDLINE, CINAHL, and Scopus. The most common information needs among patients were information about an illness or medical condition and treatment methods, while the most common information sources were the Internet and patients' physicians. Overall, patients tend to prefer the Internet for the ease of access to information, while they trust their physicians more for their clinical expertise and experience. Barriers to information access via the Internet include the following: socio-demographic variables such as age, ethnicity, income, education, and occupation; information search skills; and reliability of health information.
  
  
  
  Further research is warranted to assess how to create accurate and reliable health information sources for both Internet and non-Internet users.
authors.affiliation: University of Nebraska Medical Center, USA.
authors.forename: Martina A
authors.initials: MA
authors.lastname: Clarke
authors.affiliation: University of Missouri, USA.
authors.forename: Joi L
authors.initials: JL
authors.lastname: Moore
authors.affiliation: University of Wisconsin-Madison, USA.
authors.forename: Linsey M
authors.initials: LM
authors.lastname: Steege
authors.affiliation: University of Nebraska Medical Center, USA.|University of Missouri, USA.|University of Wisconsin-Madison, USA.|University of Missouri, USA.|University of Missouri, USA.
authors.forename: Richelle J
authors.initials: RJ
authors.lastname: Koopman
authors.affiliation: University of Nebraska Medical Center, USA.|University of Missouri, USA.|University of Wisconsin-Madison, USA.|University of Missouri, USA.|University of Missouri, USA.
authors.forename: Jeffery L
authors.initials: JL
authors.lastname: Belden
authors.affiliation: University of Nebraska Medical Center, USA.|University of Missouri, USA.|University of Wisconsin-Madison, USA.|University of Missouri, USA.|University of Missouri, USA.
authors.forename: Shannon M
authors.initials: SM
authors.lastname: Canfield
authors.affiliation: University of Nebraska Medical Center, USA.|University of Missouri, USA.|University of Wisconsin-Madison, USA.|University of Missouri, USA.|University of Missouri, USA.
authors.forename: Susan E
authors.initials: SE
authors.lastname: Meadows
authors.affiliation: University of Missouri, USA.
authors.forename: Susan G
authors.initials: SG
authors.lastname: Elliott
authors.affiliation: University of Missouri, USA kimms@health.missouri.edu.
authors.forename: Min Soon
authors.initials: MS
authors.lastname: Kim
mesh_terms: D022126:Access to Information / Q000523:psychology; D006801:Humans; D057226:Information Seeking Behavior; D016247:Information Storage and Retrieval / Q000592:standards*; D020407:Internet; D018802:Patient-Centered Care / Q000379:methods* / Q000592:standards; D010817:Physician-Patient Relations; D011320:Primary Health Care / Q000379:methods / Q000592:standards
keywords: information need; information-seeking behavior; patient-centered care; patients; primary healthcare