title: Checking Your Vendors' References: Don't Cut Corners.
abstract: Physicians and practice managers sometimes demonstrate a little too much trust when making major purchases. The vendor assures you that its product is high-quality, reliable, and easy to implement. Due diligence on your part demands that you ask for appropriate references--satisfied customers who will tell you the truth about their experiences. But you need to go further: Don't simply rely on the vendor's list of satisfied buyers. Do your best to compare "apples to apples." Find practices that are similar to your own in size, setting, and specialty.
authors.forename: Timothy W
authors.initials: TW
authors.lastname: Boden
mesh_terms: D003132:Commerce / Q000458:organization & administration* / Q000592:standards; D004864:Equipment and Supplies / Q000191:economics*; D006801:Humans; D011216:Practice Management, Medical / Q000458:organization & administration* / Q000592:standards