title: Does Your Front Desk Staff Maximize Collections?
abstract: As collections become more difficult, practices need to use the front desk to help collect payments from patients when they are face to face. Training staff and giving them the tools to ask for money allows them to collect efficiently. Improve your collections by involving your front desk employees. Educate your patients to allow them to come to their visits prepared. It will save the practice time and money.
authors.forename: Donna
authors.initials: D
authors.lastname: Weinstock
mesh_terms: D006801:Humans; D007318:Inservice Training / Q000458:organization & administration; D010350:Patient Credit and Collection / Q000458:organization & administration*; D057766:Policy