title: Key aspects in managing safety when working with multiple contractors: A case study.
abstract: Working with multiple contractors in a shared workplace can introduce and increase safety risks due to complexity. The aim of this study was to explore how safety issues are recognized in a specific case and to identify whether clients and contractors perceive problems similarly. The safety issues are explored through a brief survey and a workshop in the maintenance department of a logistics company. The results indicate that culture and behavior are recognized differently by clients and by contractors. The contractors and client had different perceptions of involvement of contractors by the client. The contractors complained on lack of involvement, which was not fully recognized by the client. The case study used a practical approach to show differences in perception of safety within a project. The study illustrates the need for more applied studies and interventions on contractor safety.
authors.affiliation: TNO, Leiden, The Netherlands.
authors.forename: Linda
authors.initials: L
authors.lastname: Drupsteen
authors.affiliation: Centre for Maritime Health and Society, University of Southern Denmark, Esbjerg, Denmark.
authors.forename: Hanna B
authors.initials: HB
authors.lastname: Rasmussen
authors.affiliation: TNO, Leiden, The Netherlands.
authors.forename: Erika
authors.initials: E
authors.lastname: Ustailieva
authors.affiliation: TNO, Leiden, The Netherlands.
authors.forename: Jakko
authors.initials: J
authors.lastname: van Kampen
mesh_terms: D003142:Communication; D003284:Contract Services; D006801:Humans; D008283:Maintenance; D016272:Occupational Health; D019982:Organizational Case Studies; D015279:Organizational Culture; D010465:Perception; D017751:Safety Management / Q000458:organization & administration*; D017132:Workplace / Q000458:organization & administration*
keywords: Case; cooperation; network; safety; survey; workshop