title: Patient satisfaction surveys and care quality: a continuum conundrum.
authors.affiliation: Faculty of Health & Life Sciences, Oxford Brookes University, Oxford, UK. marie.hutchinson@scu.edu.au.|School of Health and Human Sciences, Southern Cross University, Lismore, NSW, Australia. marie.hutchinson@scu.edu.au.
authors.forename: Marie
authors.initials: M
authors.lastname: Hutchinson
authors.affiliation: Faculty of Health & Life Sciences, Oxford Brookes University, Oxford, UK.|Nursing Research, Oxford University Hospitals NHS Trust, Oxford, UK.|University of New England, Armidale, Australia.
authors.forename: Debra
authors.initials: D
authors.lastname: Jackson
mesh_terms: D019538:Health Care Surveys; D006801:Humans; D009723:Nurse-Patient Relations; D009732:Nursing Care / Q000592:standards*; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000592:standards