title: Relationships between Contextual and Task Performance and Interrater Agreement: Are There Any?
abstract: Work performance is one of the most important dependent variables in Work and Organizational Psychology. The main objective of this paper was to explore the relationships between citizenship performance and task performance measures obtained from different appraisers and their consistency through a seldom-used methodology, intraclass correlation coefficients. Participants were 135 public employees, the total staff in a local government department. Jobs were clustered into job families through a work analysis based on standard questionnaires. A task description technique was used to develop a performance appraisal questionnaire for each job family, with three versions: self-, supervisor-, and peer-evaluation, in addition to a measure of citizenship performance. Only when the self-appraisal bias is controlled, significant correlations appeared between task performance rates. However, intraclass correlations analyses show that only self- (contextual and task) performance measures are consistent, while interrater agreement disappears. These results provide some interesting clues about the procedure of appraisal instrument development, the role of appraisers, and the importance of choosing adequate consistency analysis methods.
authors.affiliation: Department of Cognitive, Social and Organizational Psychology, La Laguna University, San Cristóbal de La Laguna, Spain.
authors.forename: Luis F
authors.initials: LF
authors.lastname: Díaz-Vilela
authors.affiliation: Department of Cognitive, Social and Organizational Psychology, La Laguna University, San Cristóbal de La Laguna, Spain.
authors.forename: Naira
authors.initials: N
authors.lastname: Delgado Rodríguez
authors.affiliation: Department of Cognitive, Social and Organizational Psychology, La Laguna University, San Cristóbal de La Laguna, Spain.
authors.forename: Rosa
authors.initials: R
authors.lastname: Isla-Díaz
authors.affiliation: Department of Cognitive, Social and Organizational Psychology, La Laguna University, San Cristóbal de La Laguna, Spain.
authors.forename: Dolores
authors.initials: D
authors.lastname: Díaz-Cabrera
authors.affiliation: Department of Cognitive, Social and Organizational Psychology, La Laguna University, San Cristóbal de La Laguna, Spain.
authors.forename: Estefanía
authors.initials: E
authors.lastname: Hernández-Fernaud
authors.affiliation: Department of Cognitive, Social and Organizational Psychology, La Laguna University, San Cristóbal de La Laguna, Spain.
authors.forename: Christian
authors.initials: C
authors.lastname: Rosales-Sánchez
mesh_terms: D059026:Diagnostic Self Evaluation; D005260:Female; D006801:Humans; D008297:Male; D013647:Task Performance and Analysis; D000066477:Work Performance