Culture Change to Promote Patient Engagement: It Isn't How… It's Who.
Patient and family engagement is no longer a "why," "when," or even "how" conversation. So why are many health care organizations still struggling to embrace the patient as a partner? Now is the time to shift the conversation to a personal level.
clinical content development lead, Health Research & Educational Trust, American Hospital Association, Chicago, Illinois scollier@aha.org.
Mary Sue
MS
Collier
D003695:Delivery of Health Care / Q000458:organization & administration*; D005190:Family; D006801:Humans; D015279:Organizational Culture; D010358:Patient Participation