The Transforming Power of Patient Advisors.
Vidant Health, a private, not-for-profit health system in Eastern North Carolina, began a system-wide quality transformation in 2006. A key strategy in the transformation was increasing the engagement of patients and families, including the establishment of Patient Family Advisory Councils. Meaningful partnerships with patients and families accelerated improvement efforts and sustained performance excellence over time.
chief quality officer, Vidant Health, Greenville, North Carolina jwynn@vidanthealth.com.
Joan D
JD
Wynn
D026683:Advisory Committees / Q000458:organization & administration*; D003695:Delivery of Health Care / Q000458:organization & administration*; D006801:Humans; D009657:North Carolina; D009939:Organizations, Nonprofit / Q000458:organization & administration; D010358:Patient Participation