First Italian Ebola virus disease case: management of hospital internal and external communication.
On November 25, 2014, an Italian physician infected by Ebola virus in Sierra Leone was admitted to the "Lazzaro Spallanzani" National Institute for Infectious Diseases in Rome, Italy. He was the first Italian case and was successfully cured in 38 days. The staff responsible for communication had a critical role ensuring that this challenging mission went smoothly. The Institutional Press Office working together with the press offices of the Ministry of Health was able to provide the high level of expertise necessary within both medical and communication contexts. Communication strategy, tools and procedures adopted before and after the arrival of the patient are summarized.
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.|INMI-IFO Institutional Press Office, Rome, Italy.
Lorella
L
Salce
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.|INMI-IFO Institutional Press Office, Rome, Italy.
Simona
S
Barbato
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.|INMI-IFO Institutional Press Office, Rome, Italy.
Daniela
D
Renna
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.|INMI-IFO Institutional Press Office, Rome, Italy.
Francesco
F
Bianchini
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.|INMI-IFO Institutional Press Office, Rome, Italy.
Paola
P
Vaccaro
Italian Ministry of Health, Rome, Italy.
Fabio
F
Mazzeo
Italian Ministry of Health, Rome, Italy.
Annunziatina
A
Gasparini
Italian Ministry of Health, Rome, Italy.
Claudio
C
Rizza
Lazio Region, Rome, Italy.
Emanuele
E
Lanfranchi
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.
Nicola
N
Petrosillo
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.
Emanuele
E
Nicastri
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.
Antonino
A
Di Caro
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.
Maria R
MR
Capobianchi
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.
Vincenzo
V
Puro
National Institute for Infectious Diseases "Lazzaro Spallanzani", Rome, Italy.
Giuseppe
G
Ippolito
D000328:Adult; D003142:Communication; D029043:Ebolavirus / Q000235:genetics / Q000302:isolation & purification; D019142:Hemorrhagic Fever, Ebola / Q000175:diagnosis / Q000188:drug therapy / Q000523:psychology* / Q000821:virology; D006761:Hospitals; D006801:Humans; D007558:Italy; D008297:Male
Communication strategy; Ebola; Italy