Developing from within: ensuring the ambulatory emergency care workforce is fit for purpose.
Emergency healthcare provision is changing, and services need to respond to evolving health economies while providing safe, effective, patient-centred care. Ambulatory care is developing to meet these needs, but workforce planners need to ensure that staff are fit for purpose. To address this, one trust, in partnership with a local university, designed a bespoke in-house, work-based learning package on ambulatory care, which was delivered to registered nurses by practice experts. This article describes the project and discusses the evaluation, which highlighted the benefits of this way of learning for the nurses, the trust and the university, and identified some areas that require development.
Canterbury Christ Church University.|Department of Health, Wellbeing and the Family, Canterbury Christ Church University.
Claire
C
Thurgate
Centre of Work Based Learning and Continuing Development, Canterbury Christ Church University.|East Kent Hospitals NHS University Foundation Trust.
Sue
S
Holmes
D000553:Ambulatory Care / Q000458:organization & administration*; D004632:Emergency Medical Services / Q000458:organization & administration*; D006801:Humans; D006113:United Kingdom
ambulatory care; health services needs and demands; management; patient-centred care; work-based learning; workforce development