Perceptions of managerial support after workplace violence.
Workplace violence against nurses perpetrated by patients is a global problem, and healthcare organisations must take steps to ensure that staff feel safe at work and supported when incidents occur. A study was undertaken in a US teaching hospital to determine nurses' perceptions of management support following violent workplace incidents. This article describes the study and reports the results, which suggest that nurses want better implementation and enforcement of anti-violence policies, as well as more visible and immediate support from managers.
Arkansas Tech University, Russellville AR, United States.
Wanda
W
Christie
D000328:Adult; D006801:Humans; D008875:Middle Aged; D009740:Nursing Staff / Q000523:psychology*; D064450:Workplace Violence / Q000517:prevention & control*
administration; management; nurses; patient violence; perceptions; qualitative; workplace violence