The discursive production of professionals about humanizing health: singularity, rights and ethics.
OBJECTIVE
to describe the discursive production of professionals about the humanization of health.


METHODS
qualitative study of descriptive approach, inspired by the social representation theory, with 24 professionals in the healthcare field, working in a university hospital with the established humanization policy. The selection of participants was conducted according to criteria of adequacy and diversity for an intentional sample. Data collection was conducted by semi-structured interviews.


RESULTS
through content analysis, three categories emerged, around which the analyses were conducted: "humanizing health as an act of accepting the other as unique", "humanizing health as a matter of right" and "humanizing health as an ethical issue". The discursive production of professionals is based on a perspective which is based on the humanist prospect with socio-historical bias.


CONCLUSIONS
healthcare professionals must know the National Humanization Policy in order to provide quality care, promoting the meeting, welcoming and recognition of oneself, others and their profession in the political and socio-historical scenario of their country as a citizen, not only of rights, but also of obligations.
Instituto de Psicologia Social, Universidade do Estado do Rio de Janeiro, Rio de Janeiro, RJ, Brazil.
Rose Mary Costa Rosa Andrade
RM
Silva
Faculdade de Enfermagem, Universidade do Estado do Rio de Janeiro, Rio de Janeiro, RJ, Brazil.
Denize Cristina
DC
de Oliveira
Escola de Enfermagem Aurora Afonso Costa, Universidade Federal Fluminense, Niterói, RJ, Brazil.
Eliane Ramos
ER
Pereira
D000328:Adult; D001291:Attitude of Health Personnel; D003695:Delivery of Health Care / Q000941:ethics* / Q000592:standards*; D006806:Human Rights; D006808:Humanism; D006801:Humans; D008875:Middle Aged