title: How to Break the 9-1-1 Language Barrier. Services are available to help providers communicate with patients who don’t speak English.
abstract: America's multiethnic composition can create havoc in answering emergency calls and translating patient information on scene. It is incumbent upon EMS services to have a translation strategy and protocol in place to mitigate delays in providing emergency care. While digital translation programs may be of assistance, exercise caution in ensuring information is accurately downloaded to obtain an accurate translation.
authors.forename: Joseph J
authors.initials: JJ
authors.lastname: Kolb
mesh_terms: D003144:Communication Barriers; D004632:Emergency Medical Services; D007802:Language; D011369:Professional-Patient Relations