title: Mike Richards: "sometimes people can trade too much on reputation".
authors.forename: Mike
authors.initials: M
authors.lastname: Richards
authors.forename: Nigel
authors.initials: N
authors.lastname: Hawkes
mesh_terms: D003695:Delivery of Health Care / Q000592:standards*; D006779:Hospitals, Public / Q000592:standards*; D006801:Humans; D011785:Quality Assurance, Health Care; D006113:United Kingdom