title: [Self-service check-in and visit tracking - easier outpatient visits].
abstract: The patient self-service check-in and visit tracking system developed in close co-operation with the vendor and experts of Oulu University Hospital facilitates the management of the increasing number of outpatient visits. It helps physicians and nurses in keeping up with the patient flow. Furthermore, it reduces the amount of work needed for the enrolment of patients. Time stamps - a by-product of the use of the system - provide information about the functioning of the outpatient unit and the patient process.
authors.forename: Sanna
authors.initials: S
authors.lastname: Yrjänä
mesh_terms: D000553:Ambulatory Care; D001071:Appointments and Schedules; D003142:Communication; D005387:Finland; D006801:Humans; D009819:Office Visits / Q000706:statistics & numerical data*; D011216:Practice Management, Medical / Q000458:organization & administration*