title: Info card for surgery waiting room improves satisfaction.
abstract: A hospital is reporting improved patient satisfaction from providing an information card in the surgery department. The card includes expected wait times. The card is provided by the patient transport team. Telephone numbers are included for more information. Staff update family members hourly during surgery.
mesh_terms: D006786:Hospitals, Urban; D006801:Humans; D019982:Organizational Case Studies; D010174:Pamphlets; D010353:Patient Education as Topic / Q000379:methods*; D017060:Patient Satisfaction; D013503:Surgery Department, Hospital; D013781:Texas