title: The Effect of Achieving Patient-Reported Outcome Measures on Satisfaction.
abstract: OBJECTIVE
  To determine how frequently patients with advanced imaging for back or abdominal pain achieve outcomes that are identified by patients as important and whether those achieving those outcomes are more satisfied.
  
  
  METHODS
  Cross-sectional analysis of survey responses from patients of an 800-physician multi-specialty group in Minnesota in 2013. A total of 201 patients with abdominal pain and 167 patients with back pain 1 year earlier that was serious enough for a computed tomography or magnetic resonance imaging scan (67% of those contacted). The main outcomes were the frequency of occurrence of 19 outcomes previously identified by patients as important, plus satisfaction with the results of care.
  
  
  RESULTS
  The majority of patients surveyed had achieved most of the desired outcomes. For abdominal pain, 17 of 19 of the desired outcomes were achieved by >50% of patients, while 11 of 19 desired outcomes were achieved by >50% of patients with back pain. Seven of the desired outcomes were significantly associated with satisfaction.
  
  
  CONCLUSIONS
  Achieving outcomes important to patients is associated with greater patient satisfaction. Such measures are potentially valuable measures of quality.
authors.affiliation: From the HealthPartners Institute for Education and Research, Minneapolis MN (LIS, SEA, JOT, RRW, JYZ); the HealthPartners Medical Group, Minneapolis MN (JB); the Group Health Research Institute, Seattle WA (DC); the University of Washington, Seattle (JGJ); and the University of California, San Francisco (RS-B). Leif.I.Solberg@HealthPartners.com.
authors.forename: Leif I
authors.initials: LI
authors.lastname: Solberg
authors.affiliation: From the HealthPartners Institute for Education and Research, Minneapolis MN (LIS, SEA, JOT, RRW, JYZ); the HealthPartners Medical Group, Minneapolis MN (JB); the Group Health Research Institute, Seattle WA (DC); the University of Washington, Seattle (JGJ); and the University of California, San Francisco (RS-B).
authors.forename: Stephen E
authors.initials: SE
authors.lastname: Asche
authors.affiliation: From the HealthPartners Institute for Education and Research, Minneapolis MN (LIS, SEA, JOT, RRW, JYZ); the HealthPartners Medical Group, Minneapolis MN (JB); the Group Health Research Institute, Seattle WA (DC); the University of Washington, Seattle (JGJ); and the University of California, San Francisco (RS-B).
authors.forename: John
authors.initials: J
authors.lastname: Butler
authors.affiliation: From the HealthPartners Institute for Education and Research, Minneapolis MN (LIS, SEA, JOT, RRW, JYZ); the HealthPartners Medical Group, Minneapolis MN (JB); the Group Health Research Institute, Seattle WA (DC); the University of Washington, Seattle (JGJ); and the University of California, San Francisco (RS-B).
authors.forename: David
authors.initials: D
authors.lastname: Carrell
authors.affiliation: From the HealthPartners Institute for Education and Research, Minneapolis MN (LIS, SEA, JOT, RRW, JYZ); the HealthPartners Medical Group, Minneapolis MN (JB); the Group Health Research Institute, Seattle WA (DC); the University of Washington, Seattle (JGJ); and the University of California, San Francisco (RS-B).
authors.forename: Christine K
authors.initials: CK
authors.lastname: Norton
authors.affiliation: From the HealthPartners Institute for Education and Research, Minneapolis MN (LIS, SEA, JOT, RRW, JYZ); the HealthPartners Medical Group, Minneapolis MN (JB); the Group Health Research Institute, Seattle WA (DC); the University of Washington, Seattle (JGJ); and the University of California, San Francisco (RS-B).
authors.forename: Jeffrey G
authors.initials: JG
authors.lastname: Jarvik
authors.affiliation: From the HealthPartners Institute for Education and Research, Minneapolis MN (LIS, SEA, JOT, RRW, JYZ); the HealthPartners Medical Group, Minneapolis MN (JB); the Group Health Research Institute, Seattle WA (DC); the University of Washington, Seattle (JGJ); and the University of California, San Francisco (RS-B).
authors.forename: Rebecca
authors.initials: R
authors.lastname: Smith-Bindman
authors.affiliation: From the HealthPartners Institute for Education and Research, Minneapolis MN (LIS, SEA, JOT, RRW, JYZ); the HealthPartners Medical Group, Minneapolis MN (JB); the Group Health Research Institute, Seattle WA (DC); the University of Washington, Seattle (JGJ); and the University of California, San Francisco (RS-B).
authors.forename: Juliana O
authors.initials: JO
authors.lastname: Tillema
authors.affiliation: From the HealthPartners Institute for Education and Research, Minneapolis MN (LIS, SEA, JOT, RRW, JYZ); the HealthPartners Medical Group, Minneapolis MN (JB); the Group Health Research Institute, Seattle WA (DC); the University of Washington, Seattle (JGJ); and the University of California, San Francisco (RS-B).
authors.forename: Robin R
authors.initials: RR
authors.lastname: Whitebird
authors.affiliation: From the HealthPartners Institute for Education and Research, Minneapolis MN (LIS, SEA, JOT, RRW, JYZ); the HealthPartners Medical Group, Minneapolis MN (JB); the Group Health Research Institute, Seattle WA (DC); the University of Washington, Seattle (JGJ); and the University of California, San Francisco (RS-B).
authors.forename: Jeanette Y
authors.initials: JY
authors.lastname: Ziegenfuss
mesh_terms: D015746:Abdominal Pain / Q000175:diagnosis / Q000628:therapy*; D000328:Adult; D000368:Aged; D001416:Back Pain / Q000175:diagnosis / Q000628:therapy*; D003430:Cross-Sectional Studies; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D063868:Patient Outcome Assessment; D017060:Patient Satisfaction; D010865:Pilot Projects
keywords: Outcome Assessment (Health Care); Pain; Patient Participation; Patient Satisfaction; Patient-Centered Care