title: ["Pflegestützpunkte": Care Support Centers in Germany. Where are We Heading? Results of the Evaluation of all 48 Care Support Centers in Baden-Württemberg].
abstract: "Pflegestützpunkte", care support centers in Germany. Where are we heading? Results of the evaluation of all 48 care support centers in Baden-Württemberg.Objectives:The quantitative part of the study was based on an analysis of the structures and concepts as well as the type of services and demand for counseling services for elderly and vulnerable people of all 48 care support centers in Baden-Württemberg. The qualitative part included interviews of employees of the care support centers on the underlying concepts of their organization.Objectives:The counseling infrastructure for elderly and vulnerable people needs to be improved in terms of transparency, networking and coordination of its services. According to the German Care Reform, care support centers, known as "Pflegestützpunkte," should solve this problem by placing all relevant counseling services under one roof. The objective of this study was to distinguish between the various care models of care support centers currently in existence and to investigate how different models meet legal requirements.Results and Conclusions:An evaluation of the interviews and surveys shows that not all legal requirements are met. The 4 main models of care support centers vary widely and are partially incomprehensible. It also remains unclear what role the care support centers play in counseling by health and nursing insurances. These needs for further development should be kept in mind in the planned expansion of care support centers.
authors.affiliation: Institut für Gesundheitsökonomie und Klinische Epidemiologie (IGKE), Uniklinik Köln, Köln.
authors.forename: R
authors.initials: R
authors.lastname: Tebest
authors.affiliation: Kuratorium Deutsche Altershilfe (KDA), Köln.
authors.forename: T
authors.initials: T
authors.lastname: Mehnert
authors.affiliation: Kuratorium Deutsche Altershilfe (KDA), Köln.
authors.forename: H
authors.initials: H
authors.lastname: Nordmann
authors.affiliation: Institut für Gesundheitsökonomie und Klinische Epidemiologie (IGKE), Uniklinik Köln, Köln.
authors.forename: S
authors.initials: S
authors.lastname: Stock
mesh_terms: D000368:Aged; D000369:Aged, 80 and over; D003695:Delivery of Health Care / Q000331:legislation & jurisprudence* / Q000458:organization & administration; D037001:Directive Counseling / Q000331:legislation & jurisprudence* / Q000458:organization & administration*; D005858:Germany; D033161:Government Regulation; D019538:Health Care Surveys; D006299:Health Services for the Aged / Q000331:legislation & jurisprudence* / Q000458:organization & administration*; D006801:Humans; D008297:Male; D017146:Models, Organizational; D014600:Utilization Review; D035862:Vulnerable Populations / Q000331:legislation & jurisprudence*