title: Good business etiquette makes a strong first impression.
authors.forename: Joanna
authors.initials: J
authors.lastname: Brown
mesh_terms: D003142:Communication; D003797:Dental Staff / Q000523:psychology*; D006801:Humans; D011215:Practice Management, Dental / Q000458:organization & administration*; D011369:Professional-Patient Relations; D066107:Social Skills; D013689:Telephone