title: How one trust made its way out of special measures.
abstract: United Lincolnshire Hospitals NHS Trust (ULHT) was placed into special measures by the Care Quality Commission in 2013 after problems were identified with its governance, patient and medicines safety, management and complaints handling. The author was appointed acting chief nurse six months later and has helped to identify and implement a package of improvements at the trust. As a result, ULHT was taken out of special measures in March 2015. This article describes the changes that were introduced and the processes involved that made this happen.
authors.affiliation: United Lincolnshire Hospitals NHS Trust.
authors.forename: Pauleen
authors.initials: P
authors.lastname: Pratt
mesh_terms: D004739:England; D006075:Governing Board; D006779:Hospitals, Public / Q000458:organization & administration*; D009718:Nurse Administrators; D061214:Patient Safety; D017060:Patient Satisfaction; D013222:State Medicine
keywords: governance; improvement; leadership; nurse management; patient care; special measures