title: LINKS in a CHAIN. Cultural shifts increase transparency among physicians and improve patient scores.
authors.forename: Cynthia G
authors.initials: CG
authors.lastname: Ferrucci
mesh_terms: D006801:Humans; D007857:Leadership; D019982:Organizational Case Studies; D015279:Organizational Culture; D009937:Organizational Objectives; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D011216:Practice Management, Medical / Q000592:standards*; D058996:Quality Improvement; D014861:Washington