title: The Impact of a Resident Communication Skills Curriculum on Patients' Experiences of Care.
abstract: Despite the high impact of lapses in communication skills on patient care, these skills are often not explicitly taught in residency training programs. We implemented a simulation and web-based curriculum in communication for anesthesia residents and used a patient survey adapted from the Four Habits Coding Scheme to detect changes in patient feedback on residents' communication skills after the curricular intervention. Postintervention mean ratings of residents for the overall survey were higher than preintervention mean ratings. Future research will focus on assessing the curriculum's effectiveness and exploring the generalizability of the survey and curriculum.
authors.affiliation: From the *Department of Anesthesia, Critical Care and Pain Medicine, Beth Israel Deaconess Medical Center, Boston, Massachusetts; †Department of Anaesthesia, Harvard Medical School, Boston, Massachusetts; and the ‡Department of Emergency Medicine, Beth Israel Deaconess Medical Center, Boston, Massachusetts.
authors.forename: John D
authors.initials: JD
authors.lastname: Mitchell
authors.forename: Cindy
authors.initials: C
authors.lastname: Ku
authors.forename: Vanessa
authors.initials: V
authors.lastname: Wong
authors.forename: Lauren J
authors.initials: LJ
authors.lastname: Fisher
authors.forename: Sharon L
authors.initials: SL
authors.lastname: Muret-Wagstaff
authors.forename: Qi
authors.initials: Q
authors.lastname: Ott
authors.forename: Sajid
authors.initials: S
authors.lastname: Shahul
authors.forename: Ruma
authors.initials: R
authors.lastname: Bose
authors.forename: Carrie
authors.initials: C
authors.lastname: Tibbles
authors.forename: Stephanie B
authors.initials: SB
authors.lastname: Jones
mesh_terms: D002983:Clinical Competence; D003142:Communication; D003198:Computer Simulation; D003479:Curriculum; D006801:Humans; D007396:Internship and Residency / Q000379:methods*; D010820:Physicians; D011795:Surveys and Questionnaires