title: Blowing the whistle on bad practice.
abstract: Delilah Hesling, the UK's first patient safety ombudsman, says she found supporting staff a struggle, despite having her chief executive's support. Managers could be obstructive and staff were initially reluctant to come forward. The new guardian roles being introduced need to have 'teeth' if they are to be effective, she warns.
authors.forename: Alison
authors.initials: A
authors.lastname: Moore
mesh_terms: D001291:Attitude of Health Personnel; D005260:Female; D006801:Humans; D009936:Organizational Innovation; D010344:Patient Advocacy; D028743:Professional Misconduct; D011787:Quality of Health Care; D006113:United Kingdom; D035642:Whistleblowing