title: How to improve payer-provider relationships during audits.
abstract: The meteoric rise in the number of audit requests threatens to exacerbate communication problems between payers and providers about medical record audits. Providers should understand why payers are requesting records and what information they need, and payers should strive to provide the most accurate possible information about their requests. Education can help both sides of the audit equation to improve processes and reduce payer-provider friction.
authors.forename: Dawn
authors.initials: D
authors.lastname: Crump
authors.forename: Jeannie
authors.initials: J
authors.lastname: Hennum
mesh_terms: D006282:Health Personnel; D007345:Insurance Claim Review; D007373:Interinstitutional Relations; D006278:Medicare; D014481:United States