title: Patient Complaints: Not Ours to Own, But Ours to Fix.
authors.forename: Patricia S
authors.initials: PS
authors.lastname: Yoder-Wise
mesh_terms: D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D005260:Female; D006761:Hospitals; D006801:Humans; D007297:Inpatients / Q000523:psychology*; D008297:Male; D008875:Middle Aged; D009723:Nurse-Patient Relations; D009732:Nursing Care / Q000458:organization & administration* / Q000523:psychology*; D017060:Patient Satisfaction; D014481:United States