title: Estimating the Human Resource Costs of Developing and Implementing Shared Medical Appointments in Primary Care.
abstract: We used activity-based costing to estimate the human resource costs for developing and implementing a program to support shared medical appointments (SMAs) and an additional SMA on cancer survivorship. In-depth, key informant interviews were conducted to determine completed tasks, personnel involved, and time to complete tasks. Introducing new providers or a new type of SMA may require relatively modest incremental organizational resources and provider time (<8% of time and about 15% of the finances required to start the initial SMA). Time and cost could possibly be further decreased by leveraging relevant materials from existing SMAs.
authors.affiliation: Palo Alto Medical Foundation Research Institute, Palo Alto, California (Drs Stults, Panattoni, Mazza, and Tai-Seale); and American Institutes for Research, San Mateo, California (Dr McClellan).
authors.forename: Cheryl D
authors.initials: CD
authors.lastname: Stults
authors.forename: Sean
authors.initials: S
authors.lastname: McClellan
authors.forename: Laura
authors.initials: L
authors.lastname: Panattoni
authors.forename: Mary Carol
authors.initials: MC
authors.lastname: Mazza
authors.forename: Ming
authors.initials: M
authors.lastname: Tai-Seale