title: Changing the channel: strategies for expanding patient access.
abstract: Among the numerous strategies that organizations can employ to optimize patient access, several align with each of the domains of the patient-access framework: Implementing completely open schedule templates, with few restrictions. Expanding use of patient navigator programs beyond the chronically ill. Providing increasingly reimbursed telehealth programs in primary care. Increasing use of comprehensive contact centers.
authors.forename: Jennifer
authors.initials: J
authors.lastname: Gingrass
mesh_terms: D018166:Health Care Reform; D006297:Health Services Accessibility / Q000458:organization & administration*; D010934:Planning Techniques; D014481:United States