title: Human factors in healthcare: welcome progress, but still scratching the surface.
authors.affiliation: Human Factors and Complex Systems Group, Loughborough Design School, Loughborough University, Loughborough, UK.
authors.forename: Patrick
authors.initials: P
authors.lastname: Waterson
authors.affiliation: Department of Anesthesia and Perioperative Medicine, Medical University of South Carolina (MUSC), Charleston, USA.
authors.forename: Ken
authors.initials: K
authors.lastname: Catchpole
mesh_terms: D003695:Delivery of Health Care / Q000458:organization & administration*; D006804:Ergonomics; D006126:Group Processes; D006801:Humans; D007256:Information Systems / Q000458:organization & administration; D033183:Interdisciplinary Communication; D015279:Organizational Culture; D061214:Patient Safety; D017751:Safety Management / Q000458:organization & administration*; D006113:United Kingdom; D014481:United States; D014584:User-Computer Interface; D017132:Workplace / Q000458:organization & administration / Q000523:psychology
keywords: Healthcare quality improvement; Human factors; Patient safety