title: [Satisfaction degree in outpatients and the influential factors at national essential medicine system in primary health care institutions of Yiyang].
abstract: OBJECTIVE
  To analyze the satisfaction degree in outpatients and influential factors at national essential medicine system in primary health care institution of Yiyang and to provide useful information for the sustainable development of the national essential medicine system in China.
  
  
  METHODS
  A multi-stage random sampling method was conducted. A total of 525 outpatients were randomly selected in 21 primary health care institution. Their satisfaction degree on national essential medicine system were investigated through anonymous survey.
  
  
  RESULTS
  Categories of medical institutions, age, education, medicare categories and occupation were influential factors, with statistical significance (P<0.05).
  
  
  CONCLUSIONS
  There's no difference among different class of outpatients' attitude on national essential medicine system. Categories of medical institutions, age, education, medicare categories and occupation are influential factors for outpatients' attitude.
authors.affiliation: Department of Social Medicine and Health Management, School of Public Health, Central South University, Changsha 410078, China.
authors.forename: Donghong
authors.initials: D
authors.lastname: Huang
authors.affiliation: Department of Epidemiology and Medical Statistics, School of Public Health, Central South University, Changsha 410078, China.
authors.forename: Xiaohua
authors.initials: X
authors.lastname: Ren
authors.affiliation: Health Bureau of Yiyang City, Yiyang Hunan 413000, China.
authors.forename: Da
authors.initials: D
authors.lastname: Xia
authors.affiliation: Department of Social Medicine and Health Management, School of Public Health, Central South University, Changsha 410078; Department of Epidemiology and Medical Statistics, School of Public Health, Central South University, Changsha 410078, China.
authors.forename: Zhenqiu
authors.initials: Z
authors.lastname: Sun
mesh_terms: D001290:Attitude; D002681:China; D006801:Humans; D010045:Outpatients; D017060:Patient Satisfaction; D011320:Primary Health Care; D011795:Surveys and Questionnaires