title: [Satisfaction of AIDS patients managed in Dafra district hospital: an overview].
abstract: BACKGROUND
  Assessment of patient satisfaction is an essential tool for continuing improvement of health services.
  
  
  OBJECTIVE
  In order to more clearly define what has been achieved and what remains to be achieved, from the patient's perspective, the level of satisfaction of AIDS patients managed at Dafra district hospital was assessed.
  
  
  METHODS
  This cross-sectional study was based on data from Individual interviews conducted with patients on ARV therapy forat least six months on 1st April2014. Erin's multiattribute modelwas used to identify the content of the data collection.
  
  
  RESULTS
  Patients were relatively satisfied with the comfort and the fact that some of their expectations were taken into account, such as nutritional support,free drug prescriptions and measurement of body temperature and blood pressure. However, they expressed complaints concerning the promptness of services, the courtesy of healthcare providers, confidentiality and questioned the skills ofhealthcare providers.
  
  
  CONCLUSIONS
  The provision of good quality health care for AIDS patients in the Dafra health district requires permanent review of healthcare provider practices. Improvements are needed in terms of promptness of services, courtesy and confidentiality. Health care teams must take the sociocultural background of healthcare providers into account in order to develop, test and evaluate appropriate solutions.
authors.forename: Koiné Maxime
authors.initials: KM
authors.lastname: Drabo
authors.forename: Hervé
authors.initials: H
authors.lastname: Hien
authors.forename: Salifou
authors.initials: S
authors.lastname: Konfé
authors.forename: Wendin Manegdé Félicité
authors.initials: WM
authors.lastname: Nana
authors.forename: Tinoaga Laurent
authors.initials: TL
authors.lastname: Ouedraogo
mesh_terms: D000163:Acquired Immunodeficiency Syndrome / Q000523:psychology / Q000628:therapy*; D000328:Adult; D003430:Cross-Sectional Studies; D003625:Data Collection; D005260:Female; D006767:Hospitals, District / Q000592:standards*; D006801:Humans; D008297:Male; D008875:Middle Aged; D010348:Patient Care Team / Q000458:organization & administration; D017060:Patient Satisfaction; D011787:Quality of Health Care