title: The facilitators of communication with people with dementia in a care setting: an interview study with healthcare workers.
abstract: OBJECTIVE
  to describe the views of healthcare workers on the facilitators of communication with people with dementia in a care setting.
  
  
  METHODS
  thematic analysis of semi-structured interviews.
  
  
  METHODS
  all participants were interviewed in their place of work.
  
  
  METHODS
  sixteen healthcare workers whose daily work involves interacting with people with dementia.
  
  
  RESULTS
  four overarching categories of themes were identified from the interviews that impact on communication: the attributes of a care worker, communication strategies used, organisational factors and the physical characteristics of the care environment.
  
  
  CONCLUSIONS
  many strategies used by healthcare workers to facilitate communication have not yet been studied in the research literature. Participants' views on training should be incorporated into future dementia training programmes.
authors.affiliation: Division of Psychiatry and Applied Psychology, School of Medicine, University of Nottingham, Nottingham, UK.
authors.forename: Miriam Ruth
authors.initials: MR
authors.lastname: Stanyon
authors.affiliation: Division of Psychiatry and Applied Psychology, School of Medicine, University of Nottingham, Nottingham, UK.
authors.forename: Amanda
authors.initials: A
authors.lastname: Griffiths
authors.affiliation: Division of Rehabilitation and Ageing, University of Nottingham, Medical School Queens Medical Centre, Nottingham NG7 2UH, UK.
authors.forename: Shirley A
authors.initials: SA
authors.lastname: Thomas
authors.affiliation: Division of Rehabilitation and Ageing, University of Nottingham, Medical School Queens Medical Centre, Nottingham NG7 2UH, UK.
authors.forename: Adam Lee
authors.initials: AL
authors.lastname: Gordon
mesh_terms: D001291:Attitude of Health Personnel; D002983:Clinical Competence; D003142:Communication; D003704:Dementia / Q000175:diagnosis / Q000523:psychology / Q000628:therapy*; D005853:Geriatrics; D007722:Health Knowledge, Attitudes, Practice; D006282:Health Personnel / Q000523:psychology*; D006302:Health Services Research; D006707:Homes for the Aged; D006801:Humans; D007407:Interviews as Topic; D009735:Nursing Homes; D010348:Patient Care Team; D011369:Professional-Patient Relations; D000078329:Workforce; D017132:Workplace
keywords: care homes; care workers; communication; dementia; older people; thematic analysis