title: Study of Educational Hospital Employees' Satisfaction with the Administration of the Health Reform Plan in Ghazvin, 2015.
abstract: BACKGROUND
  Employee satisfaction is considered to be an important component in the promotion of service quality and increased efficiency and effectiveness in the reform plan for a healthcare system. Neglecting this issue could result in a lack of success in achieving the healthcare system's objectives. The healthcare reform plan is being implemented to achieve the objectives of the healthcare system. Thus, given the key role of hospital employees in implementing the reform plan, the aim of this study was to determine the levels of hospital employees' satisfaction with their jobs.
  
  
  METHODS
  This was a qualitative study in 2015 that included thematic analysis, and 138 employees of the Kosar, Rajaii, and Ghods Hospitals participated. Data were collected using semi-structured interviews, and the data were analyzed using content analysis.
  
  
  RESULTS
  After analyzing the data collected by interviewing the employees, 132 codes were identified. The codes were classified into five general concepts including opinions about 1) the reform plan and its administrative barriers, 2) changes in visits, 3) changes in working conditions, 4) changes in salaries and 5) General satisfaction of personnel.
  
  
  CONCLUSIONS
  Increasing workloads, stagnant salaries, and the shortage of personnel were the main factors that reduced the satisfaction of the hospitals' employees with the administration of the healthcare reform plan.
authors.affiliation: M.Sc. Student of Health Care Management, Health Information Management Research Center, Hormozgan University Of Medical Sciences, Bandar Abbas, Iran.
authors.forename: Soheyla
authors.initials: S
authors.lastname: Gholami
authors.affiliation: Associate Professor of Maternal and Child Health, Qazvin University of Medical Sciences, Qazvin, Iran.
authors.forename: Sonia
authors.initials: S
authors.lastname: Oveisi
authors.affiliation: M.Sc. Student of Health Services Management, Qazvin University of Medical Sciences, Qazvin, Iran.
authors.forename: Fatemeh
authors.initials: F
authors.lastname: Ghamari
authors.affiliation: Employee in Tehran University of Medical Science, Health Network, Share Rey, Tehran, Iran.
authors.forename: Mahboobeh Ghorban
authors.initials: MG
authors.lastname: Etedal
authors.affiliation: M.Sc. Student of Health Care Management, Shahid Beheshti University of Medical Sciences. School of Public Health. Tehran. Iran; Employee of Shahid Sabzeparvar Health Center. Alborz University of Medical Sciences, Alborz, Iran.
authors.forename: Roya
authors.initials: R
authors.lastname: Rajaee
keywords: hospital employees; reform plan; satisfaction