title: Usability Testing as a Method to Refine a Health Sciences Library Website.
abstract: User testing, a method of assessing website usability, can be a cost-effective and easily administered process to collect information about a website's effectiveness. A user experience (UX) team at an academic health sciences library has employed user testing for over three years to help refine the library's home page. Test methodology used in-person testers using the "think aloud" method to complete tasks on the home page. Review of test results revealed problem areas of the design and redesign; further testing was effective in refining the page. User testing has proved to be a valuable method to engage users and provide feedback to continually improve the library's home page.
authors.affiliation: a Claude Moore Health Sciences Library , University of Virginia Health System , Charlottesville , Virginia , USA.
authors.forename: Andrea H
authors.initials: AH
authors.lastname: Denton
authors.affiliation: a Claude Moore Health Sciences Library , University of Virginia Health System , Charlottesville , Virginia , USA.
authors.forename: David A
authors.initials: DA
authors.lastname: Moody
authors.affiliation: a Claude Moore Health Sciences Library , University of Virginia Health System , Charlottesville , Virginia , USA.
authors.forename: Jason C
authors.initials: JC
authors.lastname: Bennett
mesh_terms: D003258:Consumer Behavior; D020407:Internet; D007993:Libraries, Medical; D015397:Program Evaluation; D014584:User-Computer Interface
keywords: Health sciences libraries; usability testing; website development