title: Occupational Burnout and Its Determinants among Personnel of Emergency Medical Services in Iran.
abstract: Several observations have addressed high rates of occupational burnout among personnel of emergency medical services (EMSs) centers. Occupational burnout influences EMS personnel's well-being and quality of life. The main objective of this study was to assess burnout and its determinants among Iranian EMS personnel. This study was carried out at all EMS centers in two provinces of Kermanshah and Hamadan located at the west of Iran. The sample consists of 260 personnel (110 in Hamadan and 150 in Kermanshah) that were consecutively entered. The information was collected by researcher attendance at their workplaces using a self-administered questionnaire. Occupational-burnout was measured using the Maslach Burnout Inventory. An average of 46.54% of personnel displayed high frequency in the subscale emotional exhaustion, 38.85% displayed high frequency in the subscale depersonalization, and only 2.69% of them displayed high frequency in the subscale incompetence/lack of personal accomplishment. Regarding the severity of burnout, severe emotional exhaustion and depersonalization were detected in an average of 25.39% and 37.69 of the personnel, respectively; while, an average of 97.31% expressed a low level of the lack of personal accomplishment. Frequency and severity of burnout were adversely affected by younger age, single status, history of smoking, lower income, higher work experience, longer shifts, and even work status of the spouse. Iranian EMSs personnel considerably suffered from emotional exhaustion and depersonalization. This should be effectively managed and improved by organizational supports, psychological consultations, and effective management aimed to improve determinants of appearing occupation-related burnout.
authors.affiliation: Mother and Child Research Center, Hamadan University of Medical Sciences, Hamadan, Iran.
authors.forename: Mahnaz
authors.initials: M
authors.lastname: Khatiban
authors.affiliation: Emergency Medical Services, Paveh, Kermanshah, Iran.
authors.forename: Saboor
authors.initials: S
authors.lastname: Hosseini
authors.affiliation: Departmant of Medical Management, Hamadan University of Medical Sciences, Hamadan, Iran.
authors.forename: Ali
authors.initials: A
authors.lastname: Bikmoradi
authors.affiliation: Research Center for Modeling of Non-Communicable Diseases, Hamadan University of Medical Sciences, Hamadan, Iran.
authors.forename: Ghodratollah
authors.initials: G
authors.lastname: Roshanaei
authors.affiliation: Mother and Child Research Center, Hamadan University of Medical Sciences, Hamadan, Iran.
authors.forename: Arezou
authors.initials: A
authors.lastname: Karampourian
mesh_terms: D000328:Adult; D002055:Burnout, Professional / Q000523:psychology*; D004632:Emergency Medical Services; D004644:Emotions; D006801:Humans; D007492:Iran; D007588:Job Satisfaction; D008875:Middle Aged; D011788:Quality of Life; D013315:Stress, Psychological / Q000453:epidemiology*; D011795:Surveys and Questionnaires; D017132:Workplace; D055815:Young Adult
keywords: Determinants; Emergency Medical Services; Occupational burnout