title: A new frontier in healthcare risk management: Working to reduce avoidable patient suffering.
abstract: This article presents a new avenue for healthcare risk managers to drive improvement for patients and healthcare organizations alike: working to reduce avoidable patient suffering. It briefly describes the problem of patient suffering, differentiates between avoidable and unavoidable suffering, and suggests that common risk management tools can be used to tackle the problem. It also highlights a success story from one large health system.
authors.affiliation: Department of Management at the University of Notre Dame's Mendoza College of Business.
authors.forename: Alan J
authors.initials: AJ
authors.lastname: Card
authors.affiliation: Board of Directors, ASHRM and AHRMNY.
authors.forename: Victor R
authors.initials: VR
authors.lastname: Klein
mesh_terms: D010146:Pain / Q000517:prevention & control*; D010361:Patients; D011787:Quality of Health Care; D012308:Risk Management