title: Effect Of Telephone Calls And Text Messages On Goal Attainment In A Ehealth Coaching Service.
abstract: Yukendu is a personal mobile coaching service that supports people in reaching good levels of psychological and physical wellbeing through the use of an app and a telephone-based relationship with a health coach. The aim of this contribution is to describe the results obtained in a sample of 171 clients (female, n=150) and investigate the main factors in attaining their health-related goals. Results show that 61,98% (n=106) of the sample attained the results they wanted totally or partially. The regression model (number of phone calls, text messages, plan duration, achieved weight loss) accounts for 56,9% of data variance in achieved weight loss. Significant predictors of achieved weight loss are average number of calls (B=.388, p&lt;.05), texts exchange (B=.331, p&lt;.05) and plan duration (B=.291). These results suggest therefore that in the first phase of health behavioral change, eHealth coaching efficacy lies primarily in the communication between coach and coachee.
authors.affiliation: Centro Studi e Ricerche di Psicologia della Comunicazione, Dept. of Psychology, Università Cattolica del Sacro Cuore, Milan, Italy.
authors.forename: Eleonora
authors.initials: E
authors.lastname: Brivio
authors.affiliation: Centro Studi e Ricerche di Psicologia della Comunicazione, Dept. of Psychology, Università Cattolica del Sacro Cuore, Milan, Italy.
authors.forename: Fabiana
authors.initials: F
authors.lastname: Gatti
authors.affiliation: Centro Studi e Ricerche di Psicologia della Comunicazione, Dept. of Psychology, Università Cattolica del Sacro Cuore, Milan, Italy.
authors.forename: Carlo
authors.initials: C
authors.lastname: Galimberti
authors.affiliation: Wellness&Wireless, Reggio Emilia, Italy.
authors.forename: Paolo
authors.initials: P
authors.lastname: Gambini
authors.affiliation: Wellness&Wireless, Reggio Emilia, Italy.
authors.forename: Maurizio
authors.initials: M
authors.lastname: Binello
mesh_terms: D000328:Adult; D000368:Aged; D005260:Female; D006801:Humans; D008019:Life Style; D008297:Male; D000071252:Mentoring / Q000379:methods*; D008875:Middle Aged; D063731:Mobile Applications; D008952:Mobile Health Units; D010347:Patient Care Planning; D011788:Quality of Life; D017216:Telemedicine / Q000379:methods*; D013689:Telephone; D060145:Text Messaging; D015431:Weight Loss; D055815:Young Adult