title: Low patient scores can hurt your reputation and your bottom line. So how can you get them up where they ought to be?
abstract: Low patient experience scores can hurt your reputation and your bottom line. So, how can you get them up to where they ought to be?
authors.forename: Lola
authors.initials: L
authors.lastname: Butcher
mesh_terms: D005377:Financial Management, Hospital; D006739:Hospital Administration; D006801:Humans; D008389:Marketing of Health Services; D017060:Patient Satisfaction; D011787:Quality of Health Care; D014481:United States