title: It's what you say and how you say it!.
authors.forename: Sue
authors.initials: S
authors.lastname: Boynton
mesh_terms: D002983:Clinical Competence; D003142:Communication; D003812:Dentist-Patient Relations; D034462:Dissent and Disputes; D006801:Humans; D010353:Patient Education as Topic; D017060:Patient Satisfaction