title: [Analyze, listen, correct, apologize and learn. How an organization becomes safer - and better].
authors.affiliation: - Stockholm, Sweden - Stockholm, Sweden.
authors.forename: Pelle
authors.initials: P
authors.lastname: Gustafson
authors.affiliation: Division of Health Care Analysis - Department of Medical and Health Sciences Linköping, Sweden Division of Health Care Analysis - Department of Medical and Health Sciences Linköping, Sweden.
authors.forename: Hans
authors.initials: H
authors.lastname: Rutberg
mesh_terms: D000047:Academies and Institutes / Q000458:organization & administration / Q000592:standards; D006785:Hospitals, University / Q000458:organization & administration / Q000592:standards; D006801:Humans; D015279:Organizational Culture; D061214:Patient Safety; D014342:Truth Disclosure